Questions & Answers

Q: QuestionCan it be used on the left ear?

Asked 6 years ago by PhotoBug2.

• A:Answer Yes!

  Answered 6 years ago by Chicago

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Q: QuestionMy legend cannot charge, I have to hold the charger onto to earpiece and it will charge for a few seconds then stop charging, I bought a new case and charger but still doesnt charge, are there any new models that doesnt have the magnetic charging

Asked 6 years ago by Ray.

• A:Answer I had the same issue with my initial purchase but noticed immediately when when I got in my car. It seemed to be that the magnets were pushing each other away and was keeping the charging links apart. Took it back 5 minutes later and new one works great!!

  Answered 6 years ago by Chicago

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Q: QuestionMy husband is handicapped and he received this plantronics Voyager wireless headset as a gift when he was hospitalized. The clear rubber ear cushion has broken off where can we find a replacement? not sure if it was medium or large - help

Asked 5 years ago by Ppalm1.

• A:Answer Hello! We're sorry to hear about your experience. You should be able to find replacement ear tips with the following part numbers: 89037-01 - Small (.5"/13mm) ear tip kit. 89037-02 - Medium (.625"/16mm) ear tip kit and 89037-03 - Large (.75"/19mm) ear tip kit. The earpiece comes with the medium size ear tip as default. If it was never changed, most likely he was using the medium one. In any case, the part numbers include their measures as well. If you have any further questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726.

  Answered 5 years ago by PlantronicsRepresentative

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Q: QuestionCan you use this headphone for calls and to listen to music, audio books Pod casts etc or pair with a pc for web ex’s?

Asked 5 years ago by Considering.

• A:Answer Yes my husband is a truck driver! Though he works in an environment that can be loud it’s ability to cancel out noise is great. He streams radio, basically he lives by these things! Hope it helps. He always keeps a spare one in case if they ever stop making them! Lol

  Answered 5 years ago by BBLOVER

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Q: QuestionHow do I setup this plantronics voyager legend bluetooth to call a cellphone contact by voice?

Asked 6 years ago by paulwsc.

• A:Answer Press and hold the call button, then release, and you'll see or hear a prompt. Proceed to state the contact's name. Contact will then be dialed. If contact has more than 1 number, It will ask you which number do you want called. Ex: Home/Work. Hope this helps.

  Answered 6 years ago by Toro

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Q: QuestionCan this headset be used with voyager legend CS we use at work??? Is this considered a replacement headset

Asked 5 years ago by CoachGreg.

• A:Answer Hi! Yes, the standard version can be used with the CS version charging base. Just make sure you set both the earpiece and the base in pairing mode so they can connect. For more details on how to pair them: https://bit.ly/3jlFdUh

  Answered 5 years ago by PlantronicsRepresentative

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Q: QuestionWhat bluetooth version is the Plantronics Voyager Legend?

Asked 4 years ago by joelbarker.

• A:Answer Bluetooth Version is 3.0

  Answered 4 years ago by MikeVerified Purchase

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Q: QuestionDoes this Voyager Legend bluetooth stay firmly in place with glasses and long hair behind the ears?

Asked 4 years ago by Glasses.

• A:Answer Yes it does stay in place. It will move a bit while adjusting everything at first, but I have glasses and always have my hair tucked.

  Answered 4 years ago by marieVerified Purchase

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Q: Questionduration of standby time? Duration of on call, talking time?

Asked 5 years ago by MichaelS.

• A:Answer It's got an 7 hour battery time. The more calls, duration, the more battery will be used. I've had mine on for 7 hours driving and still have battery time left however. I use it mainly for calls while on a trip and Maps. If I'm listening to music, the battery goes down faster of course.

  Answered 5 years ago by Bikergirl44Verified Purchase

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Q: QuestionCan I use my old Portable Power for the Voyager 5200 SERIES to charge my new Voyager Legend?

Asked 5 years ago by Will.

• A:Answer Hello! No, the Voyager 5200 charging case is not compatible with the Voyager Legend model. You can order the Voyager Legend charging case online or through one of our distributors with part # 89036-01. If you require further assistance, please don't hesitate to contact our Customer Care Team at 1-888-363-0726.

  Answered 5 years ago by PlantronicsRepresentative

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Q: QuestionIs there a mute button on the headset?

Asked 5 years ago by tgrecks63.

• A:Answer Hi! Yes, the Voyager Legend comes with a mute button on top of the microphone boom or underneath it (depending on the side you're wearing it) to mute your voice during regular phone calls. For more details related to this product, please click here to access the complete user guide: https://bit.ly/33NXdkh. If you have any other questions, feel free to contact our Customer Care Team at: 1-855-765-7878.

  Answered 5 years ago by PlantronicsRepresentative

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Q: QuestionQ: Voyager Legend -or- Voyager 5200 for small ears? Is the Voyager Legend more comfortable for people with small ears? Which Plantronics bluetooth works for small ears and feels the most comfortable? Thank you.

Asked 5 years ago by agreene30.

• A:Answer Hi! The Voyager 5200 is slightly smaller in size than the Voyager Legend, so perhaps the 5200 is a better option for you. Both models are designed to fit comfortably to the vast majority of ear shapes and sizes. In case you don't find it comfortable to wear, please make sure you verify the retailer's return policy. If you have any further questions related to our products, feel free to contact our Customer Care Team at: 1-855-765-7878.

  Answered 5 years ago by PlantronicsRepresentative

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Q: QuestionCan this headset be used with a bluetooth compatible MP3 player?

Asked 5 years ago by Charlie.

• A:Answer Hi Charlie! The Voyager Legend is mainly designed for any cell phone/smartphone or tablet that supports Bluetooth headsets but it may work with your MP3 Player. These are the Bluetooth profiles the earpiece requires in order to function properly: Advanced Audio Distribution Profile (A2DP), Audio/Video Remote Control Profile (AVRCP), Wideband Hands-free (HFP) Profile 1.6 and Headset (HSP) Profile 1.2. We recommend you to verify the return policy in case it doesn't work. If you have any further questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726.

  Answered 5 years ago by PlantronicsRepresentative

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Q: Questionwill this headset work with a motoz4

Asked 5 years ago by cal.

• A:Answer Hi! Yes, the Voyager Legend is compatible with any cell phone that supports Bluetooth headsets. Most smartphones nowadays are Bluetooth enabled and the Moto Z4 is no exception. If you have any further questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726

  Answered 5 years ago by PlantronicsRepresentative

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Q: QuestionMy PC has bluetooth and I have paired other bluetooth devices to it without a dongle. Could this device be paired to my pc, without purchasing the item with the USB dongle?

Asked 5 years ago by MBB.

• A:Answer If your PC has built in Bluetooth, it should have no problem pairing.

  Answered 5 years ago by RyanJVerified Purchase

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Q: QuestionIf I was to purchase this headset would it come with the charging supplies to charge it or would I have to purchase it separate? hope to hear back soon. Thanks

Asked 5 years ago by SnoopyJR93.

• A:Answer Hello! If the Voyager Legend is purchased as brand new in its original package, it should include a USB charging cable and a wall charger. The version that includes a portable charging case is the Voyager Legend UC. If you have any further questions, please don't hesitate to contact our Customer Care Team at: 888-363-0726.

  Answered 5 years ago by PlantronicsRepresentative

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Q: QuestionHow long should you charge the headset before the first time you use it

Asked 6 years ago by Anthony5.

• A:Answer It comes with some charge in it, you should be able to use it right away for at least 2 or 3 hrs of talk time.

  Answered 6 years ago by RAMKI

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Q: QuestionDoes this headset work with the Samsung A20 phone

Asked 9 months ago by Worker.

Q: QuestionCan I answer and hang up calls handsfree?

Asked 11 months ago by DBenn.