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Kyleb Thanks for reaching out. If resistance is not changing correctly, you may want to check your resistance cable to ensure it is routed correctly on the motor pulley. Instructions for this process are best given through a pdf we have on file. Contact us at [email protected] with the case number, 1-R101903, and describe your issue in detail. You may want to attach a short video showing the problem and ask specifically for the service notes #MM4-103 that gives instructions to adjust the resistance cable. Thanks - ProForm
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