A:AnswerHello Disappointed, we appreciate your feedback and would like to apologize for your recent experience with the Proscan - 13.3" Portable DVD Player . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email [email protected] or call 1-800-968-9853.
A:AnswerThe Proscan Portable has composite AV output for connection to an external monitor or TV. An external adapter that converts to HDMI would be required to connect to a TV that only has HDMI input.
A:AnswerI am sorry, I haven’t used an SD card yet. But this DVD player is the best yet. The pictures are crystal clear. Made of quality materials. Easy to operate
A:AnswerHi Conrad, the situation you are describing is often caused by dirt/damages/fingerprints on the surface of the disc. The technical term is a "dropout".
