My new Puresource 3 filter will not click in properly. I'm guessing it's a spring, cause when I tried re-inserting the old one it wouldn't click either.

Any advice would be helpful. Thank you null

Question

My new Puresource 3 filter will not click in properly. I'm guessing it's a spring, cause when I tried re-inserting the old one it wouldn't click either.

Any advice would be helpful. Thank you null

BORI69 · Accepted Answer

I had the same issue. Took out the filter housing and found that its clips had separated from the housing which is why it wasnt clicking into place. Clicked the housing back into place and now works like new. Any questions, Youtube is the best place for tutorials...

Answered by BORI69 6 years ago

etp7 · Answer

Several models are having this issue and the Frigidaire gives a constant run around. The top spacer grooves were changed so that it no longer fits even a 18 month old side by side.

The old ones fitted fine BTW. 

Please belly up and send us the correct spacers or a different filter. Also particles are floating in the new ones. Good times never end.

FrigidaireSupport · Answer

Hello, JohnBab. 
Thank you for your question. We would like to gather more information regarding your refrigerator. At your earliest convenience, please contact us directly at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. Or, you may send us a quick note via our email socialcare@frigidaire.com. 
Kindly, 
R'Shaye

“My new Puresource 3 filter will not click in properly. I'm guessing it's a spring, cause when I tried re-inserting the old one it wouldn't click either. Any advice would be helpful. Thank you”

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