“after charging battery to 100% i use for less than one session and the battery shows 0%. what is the cause and if need be can I get a replacement.”
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Please contact our Boston-based Customer Care team (800-204-6577) so we can learn more about your situation. Battery life is dependent on your particular therapy intensity and frequency of use but a fully charged battery can last up to 25 therapy hours . Like most rechargeable batteries, the charging capacity will start to taper off over the course of years, so there is not a specific time when it will completely stop working. The battery in Quell was designed for years of problem-free use and is covered by our 2-year warranty.
Sorry, there was a problem. Please try again later.My battery lasts several days and I use it all day. Sounds like yours is defective. I would contact the company for a replacement. The Quell is too expensive for it to not work.
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