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15 days unless you buy Best Buy’s membership program
Sorry, there was a problem. Please try again later.Hi! Retail returns fall under Best Buy's policy. However, for warranty issues, EssilorLuxottica is the manufacturer of this product and provides the limited warranty. To submit a warranty replacement request, please fill out the form at luxottica.com. Please note, you will need to log into an existing account, or register for a new account, to access the form. You will also need to provide your proof of purchase (receipt) and may be asked to upload photos of the product. After submitting your claim, monitor your email for updates and instructions to complete the process.
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