“When I plug the 3.5mm cord into my controller I get sound but the mic doesn’t work. How do I fix this issue?”

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• check your sound setting on your xbox there is a chance it is set to another device other then your headset

  Answered by Bloodmender 2 years ago

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• Kindly reach out to Technical Support for further assistance regarding your Razer BlackShark V2 Pro.

  Answered by Razer Customer Support 2 years ago

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