Questions & Answers

Q: QuestionIs the microphone adjustable? Can it be moved closer to the mouth? I have to teach remotely this year. Thank you for any help.

Asked 5 years ago by ILteacher.

• A:Answer It is adjustable. It can also be pushed back into the headset itself when you are not using it.

  Answered 4 years ago by JessFay

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Q: Questionwhat is the size around of the headband? because it says adjustable headband no. i just want to make sure its going to fit.

Asked 5 years ago by Unknown.

This question was asked about the related product: Razer - Kraken Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox One, Series X|S - Mercury White

• A:Answer I can’t tell you that because I never revived my 80 dollar Razor Karen quartz headset.

  Answered 5 years ago by Gabbythwbuyer27

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Q: QuestionCan this be used on Xbox one x without having to buy an adapter

Asked 5 years ago by Eglah.

• A:Answer Yes you can use this on the Xbox One, but I would recommend the Nari Ultimare Edition Xbox One. They are black with green on the inside. Better quality.

  Answered 4 years ago by JessFay

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Q: Questioni have just the xbox console on a tv and a controller and it isn’t playing any sound. how can i get it to play sound

Asked 5 years ago by AaronSalazar.

• A:Answer Double check the volume is up

  Answered 4 years ago by JessFay

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Q: Questiondoes the plug of this headset fit into the whole of an xbox one controller or should i get an adapter?

Asked 5 years ago by Abby.

• A:Answer It fits to the Xbox controller without the adapter

  Answered 4 years ago by JessFay

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Q: QuestionIs there a link for any software that can enhance this, like an EQ from Razer, or Surround sound?

Asked 5 years ago by Bob.

This question was asked about the related product: Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

• A:Answer Yes. It comes with a little card inside the box. The card has a “special” code to register 7.1 surround sound. Works great and I would totally recommend! Great headset and solid mic quality for the price.

  Answered 5 years ago by PashaVerified Purchase

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Q: QuestionIs this compatible with Razer Synapse?

Asked 5 years ago by Bob.

This question was asked about the related product: Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

• A:Answer Yes, it is compatible with Synapse.

  Answered 5 years ago by Razer Customer Support

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Q: QuestionDoes this headset work for a receiver (Yamaha) playing music or watching tv?

Asked 5 years ago by tjay.

This question was asked about the related product: Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

• A:Answer Yes it’ll work perfectly fine.

  Answered 5 years ago by DavidVerified Purchase

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Q: QuestionDoes the mic work if i connect one 3.5mm with out a split

Asked 5 years ago by Aiman.

• A:Answer Yes as long as it has an aux input You should be ok, it will work without splitter

  Answered 4 years ago by RockStarDrew

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Q: QuestionDoes the mic move to adjust the distance from mic to mouth?

Asked 5 years ago by Lemur.

This question was asked about the related product: Razer - Kraken Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox One, Series X|S - Mercury White

• A:Answer Yes the mic is adjustable both in distance from the headset itself and distance from your face. It’s very moveable and convenient

  Answered 5 years ago by gdtbath

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Q: QuestionIs this the Razer kraken pro v2

Asked 5 years ago by Zestyy.

This question was asked about the related product: Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

• A:Answer No, it's the newer version...I guess they did away with calling it ver1 ver2. You can check Razer website and also twist off ear piece to see model number

  Answered 5 years ago by TiplarsenVerified Purchase

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Q: QuestionCan it be plugged into a ps4 controller?

Asked 5 years ago by SammyTaiyaki.

• A:Answer Absolutely can

  Answered 5 years ago by ljohnsonVerified Purchase

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Q: QuestionIs it USB

Asked 5 years ago by Jinx.

This question was asked about the related product: Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

• A:Answer No USB. All you need is a good old audio jack and you're good to go!

  Answered 5 years ago by SaltyReyVerified Purchase

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Q: QuestionDoes it come with razer warranty?

Asked 5 years ago by Alexander.

This question was asked about the related product: Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

• A:Answer yes, they have a 2 year warranty from Razer.

  I would recommend:

  • 

    Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

    User rating, 4.53 out of 5 stars with 2702 reviews.

    (2,702)

  Answered 5 years ago by BigSnap710

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Q: QuestionDoes it echo?

Asked 5 years ago by Cam.

• A:Answer No

  Answered 5 years ago by ReLoverVerified Purchase

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Q: QuestionDoes Razer Kraken have Cooling Gel?

Asked 5 years ago by Sorrow.

This question was asked about the related product: Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

• A:Answer They absolutely do. Feels like turning the pillow over!

  Answered 5 years ago by BigSnap710

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Q: Questiondoes this headset come with LBG lighting and noise cancelling?

Asked 5 years ago by littium.

This question was asked about the related product: Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

• A:Answer This headset features no RGB lighting of any sort and the noise cancellation is average at best.

  Answered 5 years ago by AlexVerified Purchase

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Q: Questiondoes the headset have a jack to connect to your ps4 controller?

Asked 5 years ago by dennys.

This question was asked about the related product: Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

• A:Answer This headphone has the old school analog 3.5mm jacks. It would need to have the mic/audio out combination jack to work with PS4 controller. You could get an adapter but it would likely be easier to get another headset with what you need for the PS4.

  Answered 5 years ago by BarronVerified Purchase

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Q: QuestionDoes it work with the ps4 pro?

Asked 5 years ago by A123.

This question was asked about the related product: Razer - Kraken Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S and Xbox One - Black

• A:Answer Yes it works on ps4

  Answered 5 years ago by SandyMVerified Purchase

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