“A change in filter DA29-0003B? I have recently purchased 2 of the DA29-0003B Filters for my RF267ABRS Frig. Both of them do not fit. The insert part is slightly longer than the filter I am replacing, so it will not insert and turn in the frig. Am I missing something? I have for 4 years purchased filters from Best Buy with no problems.”
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Hello, Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with your water filter as it does not fit in your refrigerator. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109722/ to guide you on the issue. Another link you can check is this one https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144276455. -Noraina
Sorry, there was a problem. Please try again later.I'm sorry to hear you're having trouble installing the new filters. The DA29-0003B (also known as the DA29-00003B or HAF-CU1 filter) is one of the series of replacement cartridges designed to fit the RF267ABRS model refrigerator. Please make sure all packaging is removed from the filter, and check the filter housing to ensure there is no debris or misplaced part obstructing the opening for the cartridge. It may also help to turn off the water supply to alleviate pressure in the lines when removing or replacing the filter. If these suggestions don't help to resolve the issue, service may be needed to determine why the new cartridges are not able to be installed. Please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to assist you. Thank you, Ms. Samsung
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