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Customer reviews

Rating 4.5 out of 5 stars with 1620 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the improved water quality and ease of installation of this replacement water filter. Many appreciate the filter's compatibility with Samsung refrigerators and its reliable performance. While some find the price to be a bit high, the majority report positive experiences with the product's fit and function. A small number of users experienced leakage issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,620 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Water Filter for Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter is the perfect fit for the Samsung refrigerator and it is a simple twist on and twist off design. I marked the outside of the filter with a Sharpie pen the date I installed the filter.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great water filter for my Samsung refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it last a long time. It easy to install and flush.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Same part number - different part

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two keys on opposite sides of the connector are different from the original water filters, and will not permit installation. Very frustrating, since the part number is the same as specified in the original equipment. What am I to do now that the old filter has expired?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I realize you are experiencing some problems with your Samsung Water filter not fitting in your unit and know that can be quite alarming. I want to provide you with some help to ensure you can get the filtered water you desire. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01109722/
      If you are still experiencing issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143676166. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 1 out of 5 stars

    Replacement water filter does not fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting interface for this filter has been redesigned. The new replacement filter will not install in my Samsung Refrigerator.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know the importance of having clean drinking water is essential, RichardK. Let's go ahead and check your water filter.

      We first need to make sure the water filter matches your refrigerator.

      Please check this link for the list of compatible refrigerator for this filter.
      https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/hafcu1-water-filter-hafcu1-xaa/#specs

      You need a clean water filter to get fresh, filtered water. We recommend that you replace the water filter every six months. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. Please check these links for details.

      Replace the water filter in your Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS00060149/

      Changing the water filter on your Samsung refrigerator | Samsung US
      https://www.youtube.com/watch?v=okAfV86M0iw

      You've just got yourself a new filter for your refrigerator, and you take the old one out, but the new one doesn't want to go in. Relieving the water pressure will help. Please check this link for details.

      Replacement filter doesn't fit in your refrigerator
      https://www.samsung.com/us/support/troubleshooting/TSG01109722/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145473844) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use, Water quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Simple & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great filter and is easy to install. Its as simple as insert, twist and it locks into place. The only downside I have is that it is pretty expensive at $50 for only about 3-4 months of use. I'll be honest, I try to stretch my dollar out farther due to the cost and leave mine in there for at least 6 months. The water still taste great after the 6th month of use. It would be nice if the price could drop so everyone could replace it more often. Overall its nice & easy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Authentic filter for my fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this water filter. Fits the fridge perfectly. Easy install. Water tastes great!

    I would recommend this to a friend
  • Pros mentioned:
    Water quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great product but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a water dispenser in your Samsung refrigerator, you have 3 choice when it comes to filters. You can go without, you can purchase Samsung's replacement filter or you can buy an aftermarket product. Of course you could go with an alternative filter device like a Brita or a reverse osmosis device. Because we were unable to find any test results for the aftermarket product, we opted for the Samsung branded product which is at a 2-3x price of an aftermarket filter. If you follow the suggested 6 month replacement interval your paying about $100 a year for the filters. The Samsung product seem to work well when removing chlorine and other objectionable tastes. However, since I don't have a lab at my disposal, I don't know how effective it is at eliminating harmful chemicals.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Good Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits in perfect and keeps the water filtered. Just make sure that you also have a paper towel to clean up any stray water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Water quality

    Rated 5 out of 5 stars

    Great for refrigerator water purification!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This water filter keeps your water and your ice tasting fresh. I continue to choose this one because it continually performs well. Plus it is easy to install and priced right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Brand for Samsung Frig Filter Replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ordered the Samsung water filter online & i received the wrong size several times. Out of frustration, i walked into Best Buy in hopes of finding the right one there & to my surprise, there was a Best Buy Brand that was half the price. I purchased that one & it fits perfectly & looks exactly the same. Wish Best Buy would have told me they sell replacement filters when they delivered & installed my frig. But, now i know so all i need to do is get a lesson on how to replace it & reset the frig so that it knows there was a new one put in (I had to have Geek Squad come install it for me because when i attempted with the Samsung one that was sent to me, it made the waterline leak all over my floor & inside my frig & down to the freezer…what a mess). Aplarently u MUST turn the water off before replacing these…its “suggested” to turn it off in Samsung’s instrucrions online, but I’m here to tell you, it’s NOT a suggestion!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best filters I have ever purchased. I would buy this filter again. The filter fit right into my fridge. It went in with little to no effort. The water flowed again, and my wife was happy.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It just works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to keep it short. I failed. I read all the reviews and specs of many filters and decided to continue buying genuine Samsung filters. I didn't have to modify the 'teeth' to fit in my fridge. It just worked like the ones I was buying from Lowe's or Home Depot. Getting them from Best Buy means points and $10 savings by getting a subscription. Thanks for catching up with the rest of the commodity e-tailers. Why genuine Samsung: We were really tired of spending $50 every six months. One year we bought two so it didn't feel so bad replacing the second one. So we started looking for cheaper replacements. I'll save you the details and give you the bottom line: Samsung's filters filter out more harmful stuff than the cheaper ones. The cheap ones only filter out 'taste' and one even claims to not filter out "helpful nutrients" so you feel good about buying it. What they mean is IRON because they don't filter out diddly but chlorine and large contaminates. We get our water from a well and have a Whole-House filter right at the pump. The genuine fridge filters filter out a lot of bacteria, microbes, metals and yes, Iron. Our water is triple-filtered (Earth>well filter>fridge filter) so it's pretty safe, and this is safer. But if I lived where I had to use "city water," I'd want to protect myself after hearing of so many municipalities’ water systems failing suddenly and large communities being told not to drink the water for the foreseeable future. Don't let your child be the first symptom to your city's water problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Water quality

    Rated 5 out of 5 stars

    Water filter for fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a water filter. The water tastes a bit better and comes out a little colder from the fridge. It was easy to install, and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Works perfect every time!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replace our filter quite often in our Samsung fridge and these replacements work the best. Easy to replace, solid fit and great tasting water!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Water quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great but pricey filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung water filter is easy to install, lasts about 4 months, and delivers clean drinking water. The only downside is the price, at $49.99.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nicely filters all my fridge's drinking water/ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but good things to say, except as I stated before, I wish the filter's life would last longer for the rather expensive $50 price tag. I live alone & am the only user of the fridge in my house, so I don't go through THAT much water. I still have to replace it every 6 months, or so. So, for me, it's kind of expensive for the usage I get from it. I'm sure, if more people used it, it'd have to be replaced more often. Otherwise, it filters out all unwanted/potentially harmful impurities from my drinking water just fine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Lynn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Significantly improved water quality and flavor. This product is a bit pricey but very well worth. If you own a Samsung refrigerator it’s best to use the Samsung replacement water filter as other generic water filters will not work nearly as well. I also discovered that my fridge automatically will not make ice cubes if the filter is outdated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Water quality

    Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Samsung Refrigerator about 7 years ago and I have always used the same Water Filter by Samgsung. This is because it is easy to install, it works great and it lasts a long time. Although, I see cheaper water filters advertised, I refuse to purchase them simply because I do not want any surprises.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used these cartridges for about five years now, and they're great. Getting six months out of them is good for the price, otherwise the price point becomes irritating. They're easy to change out and the water tastes great. The only frustration is having to 'waste' a lot of water running the filter through before drinking. I tend to use less than recommended and haven't encountered anything negative as a result.

    I would recommend this to a friend
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