“It's not picking up my internet”

1-2 of 2 Answers

• Hello. Thank you for reaching out. If your device is continuously failing setup, you can try performing a reset or restore on your Ring device by holding down the reset button on the device for 20 seconds and then releasing it. After performing a reset or restore, wait a minute or two and attempt setup again, making sure that: You’re entering the correct password for your wifi network. Passwords are case sensitive. You're not far from your wireless router. Your internet is not down. Visit our support center for more tips and tricks for getting your device set up. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered by Ring 3 years ago

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Use an extended wifi.

  Answered by Yoly 2 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.