A:AnswerHello.
Thank you for taking the time to ask this question. Yes, the Ring Outdoor Cam Plus has the Dual Power Mode feature. Automated Dual Power Mode is turned on by default when a device is wired and has a battery inserted as a power backup. If your device loses hardwired power, or the hardwired power connection is weak or unstable, your Ring device will start reducing energy consumption by automatically switching from Wired Mode to low-power Battery Mode. If there is no battery inserted into your plug-in device and it is experiencing weak or unstable power, it will automatically switch to Low Power Mode and default to using the battery settings as if it were inserted. This ensures that you will continue to have access to all your device’s features.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi Rg.
Thank you for taking the time to ask this question. Ideally, your router should be within 20 feet of your Ring device. Wifi signals get weaker the farther you are from the router, and these objects can make signals even weaker:
Walls made of brick, stucco, or metal.
Big objects like fridges or ovens.
Electronics.
Mirrors.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi.
Thank you for reaching out to us with your question. The Ring Indoor/Outdoor Power Adapter (USB-C) has a USB-C cable length of 8.2 feet and an outdoor AC power cable length of 11.5 feet.
If any additional information is needed regarding your Ring Outdoor Cam Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi Lea.
Thank you for taking the time to ask this question. Yes, the Ring Outdoor Cam Plus is compatible with a 2.4 GHz or 5 GHz wifi connection and requires a minimum upload speed of 3.5 Mbps for optimal performance.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi PanTilt.
Thank you for taking the time to reach out to us with your question. No, the Ring Pan-Tilt Mount is only compatible with the Ring Outdoor Cam (Stick Up Cam Plug-In 3rd Gen).
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi meme.
Thank you for reaching out to us with your question. Yes, the Ring Outdoor Cam Plus comes with one Ring Rechargeable Battery Pack. To charge the battery, connect the charging cable to the battery's charging port. While charging, your battery displays two colored lights, a solid green and an amber light. Charge the battery until only the green light remains lit.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHello.
Thank you for reaching out to us with your question. The Ring Outdoor Cam Plus is available in the colors white and black.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerThe Outdoor Cam Plus does not have a built in light. It does have a night vision capability with Ring sight. Basically it offers a Color Night Vision. It will not project a visible light to illuminate an area when motion is detected to be a deterrent, that would be the spotlight cameras.
A:AnswerHi frank.
Thank you for reaching out to us with your question. Yes, the Ring Outdoor Cam Plus can be mounted to a soffit, wall, eave, or overhang.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Matthew from Ring.
A:AnswerHi Chuck.
Thank you for taking the time to ask this question. The USB-C cable length is 8.2 feet for indoors and the outdoor AC power cable length is 11.5 feet.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerYes, you can view the Ring videos on your smartphone or tablet using the Ring app or on your PC using a browser such as Edge or Chrome by going to Ring.com and signing into your account. You can view up to 4 Live Views at the same time on your PC.
