A:AnswerHello 1960,
Ring Stick Up Cam notifies you of movement within the camera’s 110 degree field of view. Stick Up Cam should detect motion within 30ft. Ring Stick Up Cam security camera can be placed anywhere you wish to monitor an area and get motion alerts sent to your smart phone, tablet, or PC. More details can be found here on our website: https://support.ring.com/hc/en-us/articles/115004442203-Stick-Up-Cam-Information
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello DanniK,
Yes. Ring Stick Up Cam does include wall anchors in the box which should be used when installing to a hard surface, such as brick or stucco. More install details can be found on our website: https://support.ring.com/hc/en-us/articles/115004442203-Stick-Up-Cam-Information
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello MrMcMuffin,
Ring Stick Up Cam can be placed anywhere you wish to monitor an area and get motion alerts sent to your smart phone, tablet, or PC. The Ring App is compatible with smartphones using the following operating systems:
iOS 12 or above
Android 6.0 or above
To ensure that you have the latest version of the Ring app so that you can get the most out of your Ring devices. The following link: ring.com/app (http://ring.com/app), will automatically begin downloading the correct version for your operating system.
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerWhen you set up, you set the motion zone. It can go across the street, to the curb or just to the walkway or porch. Depending on where you set it up.
A:AnswerHello Dave4543,
Great question! While subscribed to one of our optional Ring Protect Plans, you will be able to access videos from every ring, motion, and live view event for up to 60 days (US). You can also access, download, and share past Ring videos. Without this service, you will still receive real-time video alerts on your smartphone, as well as have access to the Live View feature. Additional information about the optional Ring Protect Plan can be found on our support website, here: https://ring.com/protect-plans.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Stick Up Camera pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thank you,
Alexis with Ring
A:AnswerHello JLT,
Yes, a Ring Protect plan is required in order for events to be recorded and saved. Without this service, you will still receive real-time ring and motion alerts on your smartphone as well as have access to the live view feature. More details on Ring Protect plans can be found here: https://ring.com/protect-plans
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello Mimi,
No, Ring Stick Up Cam does not have a SD card slot. However Ring Edge enables storing and processing the video captured on your Ring Device within your local system rather than in the cloud.
Ring Alarm Pro(sold separately) has the capability of processing your videos right on your device and storing them on a MicroSD card inserted into the Ring Alarm Pro. In addition to Ring Alarm Pro, in order to take advantage of this feature you will need a MicroSD card and a Ring Protect Plan. More details can be found on our website: https://support.ring.com/hc/en-us/articles/360054769672-Store-and-process-videos-locally-with-Ring-Edge
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerI bought the ring doorbell camera first and loved it. Then I purchased an outdoor cam followed by an indoor cam. If they are all ring cams they will all be seen in the same ring app. It is also very easy to add more cameras assuming they are Ring Cameras. I hope this helps
A:AnswerHello Gato,
Yes there is a power cord available. You add even more flexibility to your Stick Up Cam with the Ring Indoor/Outdoor Power Adapter. It is a weather-resistant adapter for nonstop power inside or out. For more information, please visit our website: https://ring.com/products/indoor-outdoor-power-adapter-barrel-plug
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
All the best,
Antonio from Ring
A:AnswerHello
Ring does recommend a high speed wifi internet connection for the best performance. The Ring Stick Up Cam is a next-generation security camera that can be used both indoors and outdoors to bolster the security around your home.
The following article lists out the features of individual Ring security cameras along with a recommendation as to which model might be best for you: https://support.ring.com/hc/en-us/articles/115004687606-Ring-Security-Camera-Product-Comparison
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello Dexter,
There is currently no Siri support for Ring. Connecting and controlling a Ring video doorbell or security camera with an Alexa-enabled device is a simple process. To accomplish this, you’ll need to add Ring as a skill in your Alexa app. As a result, you’ll be able to direct your Ring device(s) with voice commands, as well as watch live videos from them if you have an Echo Show or Echo Spot
More details can be found on our website: https://support.ring.com/hc/en-us/articles/360031246432-Using-Alexa-to-control-your-Ring-Doorbell-or-Security-Camera-
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
