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Questions & Answers

Page Showing 161-180 of 557 questions
  • QuestionWill this work with my ring doorbell

    Asked by Anonymous.

    • Answer No

      Answered by Chaseone

  • QuestionHow does the cameras night vision quality do when looking out a window at night

    Asked by Peach.

    • Answer Not great. The only time we have been able to see anything is when there is a full moon. If you have any indoor lights on, you will not get the outside view as the reflection from the window captures the light. If you dont have any indoor lights on, the light from the camera reflects in the window and can trigger notifications

      Answered by KathyS

  • QuestionDoes it work with solar panels

    Asked by Anonymous.

    • Answer Yea

      Answered by Chaseone

  • QuestionIs there a privacy cover with this camera?

    Asked by JB.

    • Answer No

      Answered by WalterC

  • QuestionIs the battery included?

    Asked by Anonymous.

    • Answer yes

      Answered by FrederickM

  • QuestionWhat is the expected length of time the battery will last in between charges? Will you get a warning on the Ring App when the battery is low and needs to be recharged?

    Asked by Donna.

    • Answer Don't know because it doesn't work worth a crap

      Answered by WalterC

  • Questioncan you get an additional battery?

    Asked by sockmonkey.

    • Answer Hi sockmonkey. Great question. Yes, additional batteries for the Ring Stick-Up Cam can be purchased separately. The Stick Up Cam Battery is powered by the Quick Release Battery Pack. The rechargeable battery can go months between recharges with normal use. This is dependent on a number of factors in your home’s environment, such as the local weather and the number of activities captured. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionFrom reading the previous post, at that time this product was not 5G compatible, has that improved now?? Also, how would I install this outside of my garage? Is it difficult to install or to place? Will I need tools? I am not good at installing things!

    Asked by TechnicallyChallenged.

    • Answer Hi TechnicallyChallenged. Great question. No, Ring Stick Up Cam is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. Physically installing your Stick Up Cam Battery or Solar is a simple process. Visit our support center for a step-by-step guide. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionHow long does it take to change new batteries

    Asked by Gc.

    • Answer Hi Gc. Good question. The battery can take around 5–10 hours to fully charge, depending on whether the USB cable is plugged into a USB port or a wall outlet. To charge, use a common micro-USB cable, such as the orange one included in your Ring box. Simply plug it into any USB power source. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionHow you charge the battery? And how long it's last ?

    Asked by Nnn.

    • Answer They come with a USB cable to charge the removable battery. I have had a battery still have a charge after 3 months but it does depend on how often the camera is triggered which is adjustable. It also depends on your specific camera settings which are also adjustable through the Ring app. I have added the small solar panels to a couple of the cameras that are in areas that I don’t want to risk going dead when we are gone for months at a time.

      Answered by DCSr

  • QuestionCan i disable the camera from warning people approaching they are on camera? I live in a condo i cant have it talking to people all day lol

    Asked by Alwrts.

    • Answer Go into settings and shut it off. Call Ring Customer service for help i ya need to

      Answered by RandallkL

  • QuestionCan I use this inside my apartment window to overlook the parking lot?

    Asked by Gthom.

    • Answer Yea, thats how im using it. It even ask during set up if it will be in a window.

      Answered by Johhnywalker

  • QuestionI only see "neighbors" on my phone from the Ring. How can I get it to view everything again. Small kids had been playing with my phone so perhaps they did something???? Please advise

    Asked by Terri.

    • Answer Easiest way I think would to be, uninstall the phone app. Shut yer phone down let it reboot then reinstall the app, then set your camera back up. I did that when my litle nephew had at my phone. Did that on a few apps. It was less frustrating for me. Hope it helps. Good luck

      Answered by RandallkL

  • QuestionCan i use a ring camera sitting on a desk to live monitor from my phone my dad to make sure he hasn’t fallen

    Asked by Anonymous.

    • Answer Yes definitely and it never hurts to have a backup battery.

      Answered by Jamiewojo6

  • QuestionDoes this ring camera have night vision?

    Asked by Anonymous.

    • Answer Hello. Good question. Yes, the Ring Stick Up Battery features 1080p full HD resolution, night vision, two-way audio, HD video recording, and a wide viewing angle. With countless placement options and customizable motion settings, you can find the perfect setup for you and your home. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionDoes the camera have to be set up again if I move it to another room?

    Asked by NeedACamera.

    • Answer Hi NeedACamera. Good question. No, if your Ring Stick Up Cam loses wifi connectivity for a short time, it should automatically reconnect. Ring Stick Up Cam is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • Questionso do you screw through the base to mount on a wall? what do you use for this

    Asked by wall.

    • Answer If not supplied buy your own drywall or wood screws.

      Answered by Anonymous

  • QuestionWill you be able to view videos without purchasing the subscription?

    Asked by Anonymous.

    • Answer Hello. Good question. Without a Ring Protect Plan, you can view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • Questionwhat is the range for this camera

    Asked by wwj.

    • Answer Ring allows you to set the range from a few feet to I believe the horizon. I have 6 cameras and set a range and width for each such as narrow for walkway, wide for street, etc. It takes a little time to learn but is well worth it.

      Answered by MovieMan

  • QuestionHow long does it typically take for the battery to fully recharge??

    Asked by Pj.

    • Answer I will leave our battery on the charger over night once in a while. So, not sure exactly how long, but within 6 to 8 hours. Battery life lasts a long while, too.

      Answered by LeaR