A:AnswerThank you for reaching out to us. The Ring Smartlight Steplight can be installed with the included screws. For more information, please see our help center article on how to install the Ring Steplight: https://support.ring.com/hc/en-us/articles/360022953791-Setting-Up-and-Installing-your-Steplight. We invite you to visit our Help Center for some additional tips and tricks, https://support.ring.com/hc/en-us. If you have any further questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/ for additional support. Thank you, Jamila with Ring
A:AnswerHello,
Good question. The Solar Powered Steplight will be unable to get solar power from inside of your home. We recommend placing these devices outside for the best solar power.
Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360041530372-Ring-Smart-Solar-Steplight-Information.
If you have any additional questions, please feel free to reach out through our Ring Community forum on Ring.com: https://community.ring.com/.
Thank you, Jamila with Ring.
A:AnswerHello Joe,
Yes, you would need to download the Ring App on smartphone in order to setup and fully use Ring Smart Lights, including the Solar Steplight. A Ring Smart Lighting Bridge is required for setup.
Ring Smart lights run on a power efficient, long-range RF(radio frequency) network. The Bridge converts the RF signals to wifi, to deliver information from the system to you in the form of alerts or diagnostic information. It also translates commands from you sent on wifi to the RF network to control the lights.
This article answers common questions about Ring Smart Lights: https://support.ring.com/hc/en-us/articles/360021664252-Ring-Smart-Lighting-Information.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
Thank you,
Antonio from Ring
A:AnswerHello ejuice99,
Great question. You do not need any other Ring items to use the Ring Steplight but we recommend purchasing a Ring Bridge to use the Smart Features. Ring Smart Lighting Solar steplights are part of Ring’s Smart Lighting line of products. They strengthen your security while illuminating your home and property with the power of the Sun. Use Smart Lighting Solar steplights to protect your home without worrying about power problems. Please see our help center article for more information:https://support.ring.com/hc/en-us/articles/360041530372-Ring-Smart-Solar-Steplight-Information.
If you have any additional questions, please feel free to reach out through our Ring Community forum on Ring.com: https://community.ring.com/.
Thank you, Jamila with Ring.
