“Has there been any issues with this unit outdoors? This is now my 2nd unit & still at times show that the unit is unplugged with no power. Also shows that the wifi is obviously offline due to no power. Possible water damage?”
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Hi Tone. Thank you for reaching out. The Ring Spotlight Cam Plus is weather-resistant and rated to work in temperatures ranging from -5°F to 120°F (-20.5°C to 48.5°C). Follow these steps to check if your Spotlight Cam has lost its power: If the Spotlight Cam is connected to a light switch, check to see if the light switch was flipped off accidentally. Flip the switch back to the on position to restore power. Firmly press the setup button on top of your Spotlight Cam. If your Spotlight Cam has power, the following should happen: You will hear a voice say, "Entering setup mode." The light on the bottom of Spotlight Cam will flash. If it's nighttime, walk underneath the motion sensor. If the lights turn on, your Spotlight Cam has power. Check your breaker box. You may have tripped it or blown a fuse. In this case, resetting the breaker or replacing the fuse could restore power to your Spotlight Cam. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
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