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  • QuestionI have a Ring spotlight battery cam that’s ~5 years old that has picked up water inside, distorting the image. It is powered by a solar panel compatible with the Ring panel. Is the current version plug compatible with the original Ring solar panel?

    Asked by Grampajac.

    • Answer Hi Grampajac. Thank you for taking the time to ask this question. Yes, your current Ring Solar Panel can be compatible with the Ring Spotlight Cam Plus. However, you will likely need the Ring Barrel Plug to USB-C Adapter. Use this adapter to connect your current Ring barrel-plug Solar Panel to a new USB-C security camera. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionIs the wireless ring camera compatible with an android phone?

    Asked by Anonymous.

    • Answer Hi. Thank you for reaching out to us with your question. Yes, the Ring app requires iOS 17 (or higher), or Android 9 (or higher). If your mobile device does not have the latest operating system, you may not be able to access the Ring app, or the Ring app and its features may not work as expected. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionWill this camera work in México?

    Asked by Lils.

    • Answer Hi Lils. Thank you for reaching out to us with your question. Yes, the Ring Spotlight Cam Plus can work in Mexico. The Ring Spotlight Cam Plus requires a minimum upload speed of 2 Mbps for optimal performance. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionCan you use with a solar panel

    Asked by Manny.

    • Answer Yes, I am using it with Solar - the one from RING.

      Answered by Prasenjit

  • QuestionI can add this camera in to our existing Ring app with doorbell and others, right?

    Asked by Barnaby.

    • Answer Yes, easily

      Answered by Nils

  • QuestionHow far from the wifi base can a camera be installed and working?

    Asked by Mike.

    • Answer My wifi box is in my room & it’s at the end of the house , only a 1900 sq ft house

      Answered by DaisyM

  • QuestionIs this light cold and bright? Can it be dimmed?

    Asked by KBella.

    • Answer La versatilidad y las multiples funciones ,puedes programar y cambiar la intencidad o el timpo de duracion de las luces cuando quieras

      Answered by AlexCruz

  • QuestionHi can we retrieve the previous video or can we review all captured video?

    Asked by Beth.

    • Answer Puedes revisar ,buscar en historial los videos que sean de tu interés por fecha hora todo lo que nesesites es muy facil

      Answered by AlexCruz

  • QuestionARE THE BATTERIES FOR THIS MODEL EASILY OBTAINABLE. I LIKE TO HAVE EXTRA BATTERIES ON HAND.

    Asked by Anonymous.

    • Answer Yes you can buy extra batteries on Amazon, Best Buy almost anywhere Ring of s sold

      Answered by Godsgabbyi

  • QuestionHi, how long the battery last before recharge?

    Asked by LouisW.

    • Answer My experience with batteries depends on the outdoor weather. I live in a very hot and dry climate and with triple digits I swap out the battery every month. I have a 2 battery charger so one is always charging for this purpose. In cooler weather the battery goes 2-3 longer.

      Answered by WlyCalf

  • QuestionCan this be hooked up to solar

    Asked by Angelo.

    • Answer Yes

      Answered by kcj393

  • QuestionI need information about duration of the battery and time to recharge

    Asked by danlupi.

    • Answer Battery lasts at least two week and can house two batteries at the same time. It will warn you as one gets low. You have to buy the additional battery. As one gets low, it switches to the other. About 35 dollars for the second battery and well worth it at Bestbuy. Battery charges in about 3 hours

      Answered by DarcyD

  • QuestionAside from the internet. Does it need a base to connect? Or can I just get the camera and set up the WiFi?

    Asked by Connection.

    • Answer no

      Answered by DarcyD

  • Questiondoes it work with 5G

    Asked by al.

    • Answer ?

      Answered by FrankF

  • QuestionIs this easy to set up/install?

    Asked by BernadetteD.

    • Answer Tes

      Answered by FrankF

  • QuestionIs this water resistant

    Asked by Anonymous.

    • Answer Hello. Thanks for asking. The Ring Spotlight Cam Plus is weather-resistant. It can operate in temperatures ranging from -5°F to 120°F (-20.5°C to 48.5°C). We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • Questionwhat is the differance between a pro aor plus spotlight camera

    Asked by jo.

    • Answer Hi jo. Good question. The Ring Spotlight Cam Plus includes Live View, Two-Way Talk, Advanced Motion Detection, Customizable Motion Zones, Customizable Privacy Settings, Color Night Vision, and an easy-to-use app. The Ring Spotlight Cam Pro builds upon all these great features with a new design and advanced features, including radar-powered 3D motion detection, bird's-eye view, Audio+ for enhanced audio, HDR video, and dual-band wifi. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionI already have a spotlight can I attach this camera to that?

    Asked by Anonymous.

    • Answer Yes

      Answered by FrankF

  • QuestionIs the camera compatible with doorbell ring camera? Do I pay for 1 service for both cameras?

    Asked by Rz.

    • Answer Hi Rz. Good question. Yes, the Ring Spotlight Cam Plus can be installed in your existing Ring account and integrated with your other Ring devices. There are three Ring Protect plans available for home devices. A Ring Protect Plus plan offers video recording for all Ring doorbells and home cameras at one location. Visit our support center for more details. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionAre you able to schedule particular hours during which the camera provides motion notifications? My camera would be installed in a daytime high traffic area and I only want notifications from 6pm-6am.

    Asked by Kim.

    • Answer Hi Kim. Great question! Yes, Ring devices have a feature called motion scheduling that you can control through the Ring app. The motion scheduling feature allows you to schedule periods of time when you do not want to receive motion alerts. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring