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Hello Farmer, Great question! The range of the cameras is dependent on the signal strength of your home wifi network equipment. A variety of environmental factors may keep you from getting to clarity. Walls, floors, furniture, and appliances all block wifi signals. Even with the best wifi router and minimal obstructions, wifi signals get weaker as they travel. If your router is far away from your Ring products, consider moving it closer, or add a Ring Chime Pro or a mesh networking system to extend your wifi network. If many devices are connected to your wifi network (such as phones, computers, or TVs), they may slow your connection enough to affect your Ring products. To free up your wifi network, disconnect devices you seldom use, and connect heavy-use devices using Ethernet, when available. Here are two helpful articles to review to understand how to get the best signal to your Ring devices: https://support.ring.com/hc/en-us/articles/360020044511-How-to-Make-Wifi-Work-For-You https://support.ring.com/hc/en-us/articles/217271526-Understanding-RSSI-Values-and-Wireless-Signal-Strength If you have any additional questions please do not hesitate to visit our support site at https://community.ring.com/ to find the answers you need. Thank you, Alexis with Ring
Sorry, there was a problem. Please try again later.It has to be with in your WiFi range once it’s out of it. The camera will loose connection and not work. I have mine some what’s towards the tail end of my WiFi and at times can’t show live view. I will either buy a chime pro to help with the range or just buy a new router to have a bigger range.
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