A:AnswerI hope so, where I installed mine it is exposed to weather. But I made sure I got the two year replacement plan. So far seems to be no problem has rained plenty of times.
A:AnswerVery similar to the doorbell camera. Time stamp is recorded by the app and held for quite a period of time. I was able to go back 2 weeks in my data. Ours seems to go off even as far away as our paver area which is at least 10 feet (see video upload)
A:AnswerHi Taz,
Spotlight Cam Wired plugs into standard power outlets to give you non-stop power, so you’ll never need to charge a battery. If you have any additional questions, let me know: [email protected].
Bilan J., Customer Satisfaction Specialist
A:AnswerYou can zoom in live and video feeds but can not control motion but it detects up to 30 feet lile mine goes from my front door past my yard and fence to the street to across the street to my neighbors side walk if I want it that far and detects lile 180 degrees motion I feel. If you set it at an angle with the optional attachments provided by ring 2 it gave me plenty of room and I bought extra spot light 2 pack instead if 1 for 100 bucks more that cover the res of the yard and inside the home lol (Although not intended for inside use).
A:AnswerHi Darth,
Great question.
So all of our Ring devices do work independently from one another. You are, however, able to monitor all your Ring devices from the same Ring app.
If you have any additional questions, please feel free to email me at [email protected].
Kaitlyn R., Customer Satisfaction Specialist
[email protected]
A:AnswerYes you can. As long as you have it connected to your home WiFi network or by other means, it would be no problem. Just know that there will be some lag depending on the strength of the internet connection. There is also a payment plan you can subscribe to if you want it to be recorded to the cloud. If you don’t pay for the subscription, then the only access you would have is just the live function. If you are using the battery powered camera, just know that the battery doesn’t last as long as they claim. They sell a solar panel if that is going to be an issue. Supposedly the solar panel charges the camera faster than it drains, so there shouldn’t be any worry if you go that route. Hope this helps :)
A:AnswerHi Mimi,
Thanks for reaching out.
Yes, you are able to install our Spotlight Cam Solar Panel on your own, however, we would be more than happy to put you in contact with Hellotech, our current national installation partner. Additionally, you can purchase our Spotlight Cam Solar Panel directly from our Ring.com website.
https://shop.ring.com/collections/accessories/products/solar-panel-for-spotlight-cam-battery?variant=8150903259225
While our Spotlight Cam Solar Panel is weather-resistant, we do not recommend that your Solar Panel be submerged in water.
If you have any additional questions or concerns, please feel free to email me directly at [email protected].
Thanks,
Kaitlyn R., Customer Satisfaction Specialist
[email protected]
A:AnswerHi Red,
Thanks for reaching out.
Yes. Once you've completed setting up your Ring device in your app, it will be attached to the Ring account in that app as a sort of "master account." If you wish to use multiple devices to control your Ring device, simply download the Ring app onto the additional devices and use the same account credentials to register the app. Note however that doing so will give full control over your Ring device.
Thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
A:AnswerHi Rlamey,
Thanks for reaching out.
Our Spotlight Cam is an outdoor security camera. Using it indoors would not be the best environment for it to function properly.
thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
A:AnswerThe sinsetivity of the camera I can be adjusted from the Ring Ap.
The spotlight cam the has 110 volt power appears to have more setting capabilities.
A:AnswerHi SweetPalms,
The Ring Wire Free Spotlight Cameras can only be used with the Spotlight Cam Solar Panel. You can find out more about our Spotlight Cam Solar Panels using the following link! http://bit.ly/2yDZC0o
Thank you, Kaitlyn R., Neighbor Satisfaction Specialist [email protected]
A:AnswerHi Diamond204,
Thanks for contacting me.
Yes, we are currently working on a Spotlight Cam Solar Panel bundle that will be available to Best Buy in the near future.
If I can assist you any further please feel free to email me directly at [email protected].
Thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
A:AnswerHi Jay,
Thanks for contacting me.
Yes, our Spotlight Cam Wire-Free is available now!
If I can assist you any further please feel free to contact me directly at [email protected].
Thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
A:AnswerHi Maxiums!
Great question!
You can turn your Spotlight Cam off through your Ring App on your phone.
If you have any further questions please feel free to contact me directly at [email protected].
Thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
