Questions & Answers
- Model:
- B07K7GQTSB
- |
- SKU:
- 5973100
Q: QuestionCan I use one camera at one condo and the other at my mom's a few doors down?
Asked by Anonymous.
- A:Answer You would need 2 separate accounts
Answered by Officer
Q: QuestionIs the spotlight cam water and weather proof? I would like to install it in an are that is open to the weather.
Asked by madeac.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - White
- A:Answer I hope so, where I installed mine it is exposed to weather. But I made sure I got the two year replacement plan. So far seems to be no problem has rained plenty of times.
Answered by Alrobert123
Q: QuestionDoes the motion have a time stamp.? Can I look back at a full days motion? How far strieght head will it detect movement? Are the cameras similar to the doorbell camera?
Asked by cobbbill.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - White
- A:Answer Very similar to the doorbell camera. Time stamp is recorded by the app and held for quite a period of time. I was able to go back 2 weeks in my data. Ours seems to go off even as far away as our paver area which is at least 10 feet (see video upload)
Answered by Goldi
Q: QuestionAre any of these ring Spotlight cam connect directly to electricity?
Asked by Taz.
- A:Answer Hi Taz, Spotlight Cam Wired plugs into standard power outlets to give you non-stop power, so you’ll never need to charge a battery. If you have any additional questions, let me know: [email protected]. Bilan J., Customer Satisfaction Specialist
Answered by Ring

Q: QuestionCAN YOU CONTROL AND ROTATE THE CAMERA FROM A PHONE OR WIRELESS DEVICE? OR DO YOU HAVE TO MANUALLY SET CAMERA ON DESIRED LOCATION? THANKS
Asked by KJX3.
- A:Answer You can zoom in live and video feeds but can not control motion but it detects up to 30 feet lile mine goes from my front door past my yard and fence to the street to across the street to my neighbors side walk if I want it that far and detects lile 180 degrees motion I feel. If you set it at an angle with the optional attachments provided by ring 2 it gave me plenty of room and I bought extra spot light 2 pack instead if 1 for 100 bucks more that cover the res of the yard and inside the home lol (Although not intended for inside use).
Answered by Bnewb
Q: QuestionI have a utility build that I would like to put the video cam, but I don’t have any electricity, will it work in that location?
Asked by Marcy.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - White
- A:Answer if you get ok wifi out there this will work good
Answered by James
Q: QuestionHow many cameras can sync together? Will I be able to see multiple images on one screen?
Asked by Darth.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - White
- A:Answer Hi Darth, Great question. So all of our Ring devices do work independently from one another. You are, however, able to monitor all your Ring devices from the same Ring app. If you have any additional questions, please feel free to email me at [email protected]. Kaitlyn R., Customer Satisfaction Specialist [email protected]
Answered by Ring

Q: QuestionThis wire free can be use with solar panel?
Asked by Duong.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - White
- A:Answer yes it can
Answered by g8tor
Q: QuestionWill the LED lights automatically turn on when it senses motion?
Asked by Ryawilli.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - Black
- A:Answer It will if it is after dusk and the light sensor doesn't have another light source keeping it from turning on.
Answered by Randy
Q: QuestionCan I monitor it remotely ? I mean if I am out of town, can I monitor my house ? Thank you
Asked by Tom.
- A:Answer Yes you can. As long as you have it connected to your home WiFi network or by other means, it would be no problem. Just know that there will be some lag depending on the strength of the internet connection. There is also a payment plan you can subscribe to if you want it to be recorded to the cloud. If you don’t pay for the subscription, then the only access you would have is just the live function. If you are using the battery powered camera, just know that the battery doesn’t last as long as they claim. They sell a solar panel if that is going to be an issue. Supposedly the solar panel charges the camera faster than it drains, so there shouldn’t be any worry if you go that route. Hope this helps :)
Answered by Doshgoneit
Q: QuestionIf I buy the ring security cameras? And I want to buy a solar panel. Is it easy to hook it up? Can I buy the solar panel from you? Do you do the installation? I understand that these are not weatherproof, is that correct?
Asked by Mimi.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - Black
- A:Answer Hi Mimi, Thanks for reaching out. Yes, you are able to install our Spotlight Cam Solar Panel on your own, however, we would be more than happy to put you in contact with Hellotech, our current national installation partner. Additionally, you can purchase our Spotlight Cam Solar Panel directly from our Ring.com website. https://shop.ring.com/collections/accessories/products/solar-panel-for-spotlight-cam-battery?variant=8150903259225 While our Spotlight Cam Solar Panel is weather-resistant, we do not recommend that your Solar Panel be submerged in water. If you have any additional questions or concerns, please feel free to email me directly at [email protected]. Thanks, Kaitlyn R., Customer Satisfaction Specialist [email protected]
Answered by Ring

Q: QuestionCan this unit notify 2 different phone numbers ?
Asked by Red.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - White
- A:Answer Hi Red, Thanks for reaching out. Yes. Once you've completed setting up your Ring device in your app, it will be attached to the Ring account in that app as a sort of "master account." If you wish to use multiple devices to control your Ring device, simply download the Ring app onto the additional devices and use the same account credentials to register the app. Note however that doing so will give full control over your Ring device. Thanks, Kaitlyn R., Neighbor Satisfaction Specialist [email protected]
Answered by Ring

Q: QuestionCan you use these cameras indoor?
Asked by Rlamey.
- A:Answer Hi Rlamey, Thanks for reaching out. Our Spotlight Cam is an outdoor security camera. Using it indoors would not be the best environment for it to function properly. thanks, Kaitlyn R., Neighbor Satisfaction Specialist [email protected]
Answered by Ring

Q: QuestionWill this camera in the black also work with the Solar Panel for the white
Asked by Curious.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - Black
- A:Answer You better get the solar panel. The battery on mine is only lasting 7-10 days. Not what they advertise
Answered by Lonewolf
Q: QuestionHow do you set sensitivity and can you adjust width of camera
Asked by Curt.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - White
- A:Answer The sinsetivity of the camera I can be adjusted from the Ring Ap. The spotlight cam the has 110 volt power appears to have more setting capabilities.
Answered by Safe1y
Q: QuestionCan you mount them 14ft up and hard wire them?
Asked by Mat.
- A:Answer Yes. Use AC to 5V DC adapter with 3.5mm od, 1.35mm center pin barrel connector. You can find them on Amazon.
Answered by lgplgp
Q: QuestionCan the Ring Wire Free Spotlight cameras be used with the solar panels?
Asked by SweatPalms.
- A:Answer Hi SweetPalms, The Ring Wire Free Spotlight Cameras can only be used with the Spotlight Cam Solar Panel. You can find out more about our Spotlight Cam Solar Panels using the following link! http://bit.ly/2yDZC0o Thank you, Kaitlyn R., Neighbor Satisfaction Specialist [email protected]
Answered by Ring

Q: QuestionI saw an answer where this new spotlight cam can run with a solar panel, but only the one specifically designed for it. Right now Best Buy does not have a listing for a Spotlight cam/Solar Panel bundle. Is this sku coming soon to Best Buy?
Asked by diamond204.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - White
- A:Answer Hi Diamond204, Thanks for contacting me. Yes, we are currently working on a Spotlight Cam Solar Panel bundle that will be available to Best Buy in the near future. If I can assist you any further please feel free to email me directly at [email protected]. Thanks, Kaitlyn R., Neighbor Satisfaction Specialist [email protected]
Answered by Ring

Q: QuestionAre these available now?
Asked by Jay.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - White
- A:Answer Hi Jay, Thanks for contacting me. Yes, our Spotlight Cam Wire-Free is available now! If I can assist you any further please feel free to contact me directly at [email protected]. Thanks, Kaitlyn R., Neighbor Satisfaction Specialist [email protected]
Answered by Ring

Q: QuestionCan you turn it off with your phone or another way
Asked by Maximus.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - White
- A:Answer Hi Maxiums! Great question! You can turn your Spotlight Cam off through your Ring App on your phone. If you have any further questions please feel free to contact me directly at [email protected]. Thanks, Kaitlyn R., Neighbor Satisfaction Specialist [email protected]
Answered by Ring

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