Questions & Answers
- Model:
- B07K7GQTSB
- |
- SKU:
- 5973100
Q: QuestionCan I use the ring solar panel with this model?
Asked by Joven.
- A:Answer Hi Joven. We appreciate the time you have taken to ask this question. Yes, the Ring Spotlight Cam can connect to a Ring Solar Panel. The device's battery level may vary based on the amount of direct sunlight the solar panel receives. It is important to ensure that your Ring Solar Panel is installed correctly and that it is receiving enough direct sunlight to operate as intended. For best performance, Ring recommends at least two to three hours of direct sunlight for the Ring Solar Panel. With the recommended amount of direct sunlight, the device will remain continuously charged under most conditions. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.
Answered by Ring
Q: QuestionDoes Best Buy offer Ring security camera installation?
Asked by PatC.
- A:Answer Yes they do, but at a fee. If you handy, you can climb a ladder or put them up yourself very easily...
Answered by MelissaV
Q: QuestionCan you listen in on indoor conversation
Asked by Anonymous.
- A:Answer Yes and it is clear
Answered by Mya7
Q: Questionis subscription required for camera to work?
Asked by Anonymous.
This question was asked about the related product: Ring - Spotlight Cam Wire-free 2-Pack - White
- A:Answer The camera will work without the subscription, but the video wont be kept. The fee is very minimum.
Answered by MelissaV
Q: QuestionIf I purchase the solar panel is it necessary to also purchase the 2nd battery and a charger as the Best Buy bundle suggests?
Asked by TheDoc.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - Black
- A:Answer Hi TheDoc. Good question. No, it is not required to purchase a second battery. The Ring Spotlight Cam Battery has the ability to hold two Ring battery packs for long-lasting battery life, but only one is required. If one dies, the device automatically switches to the second battery for power. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionHow long will it record for and how long can you go back and watch the video?
Asked by Leftfield.
- A:Answer It records roughly about 30 seconds. And yes, you can watch all the recordings later on and you can save them as well...
Answered by MelissaV
Q: QuestionTo simply connect ring camera/light to my smartphone can I just have the app or do I need a subscription?
Asked by Newtothis.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - Black
- A:Answer Hi Newtothis. Good question. Yes, you have to connect your Ring Spotlight Cam through the Ring app. The Ring app can be downloaded on mobile devices running iOS 14 and above or Android 9 and above, with access to the Google Play Store. Ring does offer an optional subscription that gives you access to paid features for Ring devices such as video doorbells, cameras, and alarms. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Without a Ring Protect Plan, you can still view real-time video from Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionDo i have to pay again for monthly service fee to be able to check the video?? Or for motion sensor alarm?
Asked by Anonymous.
This question was asked about the related product: Ring - Spotlight Cam Wire-free 2-Pack - White
- A:Answer Yes but it’s cheaper than all the others 10 a month and you can record and watch all day
Answered by Awesome
Q: QuestionDo you have a floodlight/camera that works with solar
Asked by glo34.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - Black
- A:Answer Hi glo34. Good question! Yes, the Ring Spotlight Camera Battery can be connected to a Ring Solar Panel for extended battery life. The Ring Spotlight Cam is a high-definition (HD) security camera with spotlights designed to be mounted anywhere you need some extra security. Physically installing and connecting a Spotlight Cam Solar Panel to your Spotlight Cam Battery is a simple process. Visit our support center for a step-by-step guide. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionDo you have to pay for a subscription for these cameras to work?
Asked by Anonymous.
- A:Answer Hello, Great question! No, a subscription is not required for the Ring Spotlight Camera Battery devices to work. Ring offers an optional subscription that gives you access to paid features for Ring devices such as video doorbells, cameras, and alarms. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Without a Ring Protect Plan, you can still view real-time video from Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionI WANT TO PLACE THESE TWO WIRELESS RING CAMERAS WITH FLOOD LIGHTS IN THE REAR OF MY YARD. THE CAMERAS WILL BE ATTACHED TO A TREE OR HIGH FENCE. WILL THE WORK IN THAT LOCATION OR DO THEY HAVE TO BE ATTACHED TO THE HOUSE.
Asked by TC.
This question was asked about the related product: Ring - Spotlight Cam Wire-free 2-Pack - White
- A:Answer Hi TC. Good question! The Ring Spotlight Camera Battery can be installed anywhere around your home, as long as it has a good wifi connection. It's important when selecting a location to remember that Spotlight Cam is designed to be placed at an optimum height of nine feet with the motion detector parallel to the ground. This will put the motion sensor in a perfect position to detect human-sized objects at up to 30 feet. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionHow does this camera perform when exposed to extreme weather
Asked by Mack.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - Black
- A:Answer Hi Mack. Great question! The Ring Spotlight Camera Battery is weather-resistant and can operate in temperatures ranging from -5°F to 120°F. It is important to note that Ring devices may have their performance affected by the cold. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
Answered by Ring

Q: QuestionCan the spotlight feature be turned off all the time?
Asked by Kat.
This question was asked about the related product: Ring - Spotlight Cam Wire-free 2-Pack - White
- A:Answer Why do you need to buy it, if you don’t need the spotlight.
Answered by HokaL
Q: QuestionThis camera holds 2 batteries, if there are two batteries inside will the second one kick in after the first one drains??
Asked by SHOPPER.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - Black
- A:Answer Yes Just buy another battery cause it just come with one I believe it’s cheaper for you to buy the solar charger, not to mention that you have to go up there every time you need to replace the batteries
Answered by HokaL
Q: QuestionAre the batteries included?
Asked by Mart.
This question was asked about the related product: Ring - Spotlight Cam Wire-free 2-Pack - White
- A:Answer Yes but I do suggest you get the solar back up batteries.
Answered by Karaffas
Q: QuestionDo I need to remove the GR code sticker once it is installed for security? Can someone scan the QR code and disarm it? Thank you
Asked by Brian.
- A:Answer Only if you have it where others can see it. It should be put somewhere like where you keep important papers .
Answered by Billie
Q: QuestionIs a server required for set up? Will my Samsung smart phone wifi be sufficient for settingup the cameras? If not, will a JETPAK connect the cameras?
Asked by Qwhite.
This question was asked about the related product: Ring - Spotlight Cam Wire-free 2-Pack - White
- A:Answer Just need wi fi and your phone
Answered by Awesome
Q: QuestionCan I set up the area or zone that I want to be covered?
Asked by POTR.
This question was asked about the related product: Ring - Spotlight Cam Wire-free - Black
- A:Answer Yes
Answered by Blue
Q: QuestionIs there a monthly charge to record
Asked by Anonymous.
This question was asked about the related product: Ring - Spotlight Cam Wire-free 2-Pack - White
- A:Answer Yes
Answered by HokaL

























