A:AnswerHello EJ,
Good question! No, an Amazon Alexa device is not required for your Ring Spotlight Camera to work properly. All you'll need is the free Ring App downloaded from your mobile devices Play or App store.
For further questions or support, please visit: https://community.ring.com/.
Thank you,
Alexis with Ring
A:AnswerHello Texas,
No, the Ring Spotlight Camera does not work with the Nest Hub. You will need to download the free Ring App to set up and control your Ring devices and change settings.
For further questions or support, please visit: https://community.ring.com/
Thank you,
Alexis with Ring
A:AnswerHello thank,
The Ring Spotlight Camera can be used indoors, but there are other Ring models that may ascetically be more appealing to house indoors and easier to install. We also offer a Stick Up Camera or Indoor Camera. Here is a helpful link to the different security camera models and their specifications: https://support.ring.com/hc/en-us/articles/115004687606-Ring-Security-Camera-Product-Comparison
For further questions or support, please visit: https://community.ring.com/.
Thank you,
Alexis with Ring
A:AnswerHello Mandy,
Good question! The Spotlight Camera is weather resistant and performs best between standard operating temperatures of -5°F to 120°F (-20.5°C to 48.5°C).
For further questions or support, please visit: https://community.ring.com/.
Thank you,
Alexis with Ring
A:AnswerHello snowjob,
Good question! Ring battery products “see” the world through a network of three linked passive infrared (PIR) sensors. These are heat sensors that detect motion by monitoring heat within the detection area. Since people are hotter than the surrounding areas, as a person enters the detection area, the heat measurements change. The motion sensors register this change as movement and send out an alert. Windows generally block heat sources. Since the Ring device uses PIR (Passive Infrared) to detect motion, the Ring device will not be able to detect the motion very well through a window.
Here is a helpful article to review before purchasing: https://support.ring.com/hc/en-us/articles/360022650691-Motion-Detection-in-Ring-Battery-Devices
For further questions or support, please visit: https://community.ring.com/.
Thank you,
Alexis with Ring
A:AnswerHello Shadow,
Good question! The smaller and more sleek Ring Spotlight Camera's light is not as bright as the robust Floodlight Camera model. This device is designed to light smaller walkways and sidewalks.
For further questions or support, please visit: https://community.ring.com/.
Thank you,
Alexis with Ring
A:AnswerHello Bill,
Please reach out to our team at your earliest convenience, so we can discuss, troubleshoot and resolve your Spotlight Camera lighting concerns.
https://support.ring.com/hc/en-us/articles/360036196372
Thank you,
Alexis with Ring
A:AnswerHi David,
Great question! Yes, the Ring Spotlight Camera Battery works with Ring Solar Panels. The Spotlight Camera Solar Panel is a small device that can be mounted outdoors and connected to your Spotlight Camera or Stick Up Camera Battery with a cable. With just a few hours of direct sunlight per day, it will keep your Spotlight Camera or Stick Up Camera battery fully charged. Visit our support center for more information: https://support.ring.com/hc/en-us/articles/115005282806-Solar-Panel-for-Spotlight-Cam-and-Stick-Up-Cam-Battery-Information.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
All the Best,
Nicole with Ring
A:AnswerHi CDW,
Good question! Yes, you can purchase an adapter to connect this device for continuous power. You only need one battery for your Stick Up Camera Battery to work properly. However, if you want extended battery life or don't want to experience any downtime while charging the battery, we suggest a second battery or a power adapter for your Stick Up Camera. Visit our support center for more information: https://support.ring.com/hc/en-us/articles/360032436352-Charging-the-Battery-for-your-Stick-Up-Cam-Battery-Solar-3rd-Generation-.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
All the Best,
Nicole with Ring
A:AnswerYes it can. That is what I did. I suggest using two batteries with the solar panel. Depending on the sensitivity of your settings, will determine how fast they drain. Also drains faster in colder weather. Solar panel makes everything last a lot longer.
A:AnswerHi Cam.
Great question. No, the Ring Spotlight Camera Battery will not connect to a 5GHz wifi connection. The Ring Spotlight Camera is compatible with 802.11 b/g/n wifi networks operating on 2.4 GHz frequencies. For best streaming performance, we recommend 2 Mbps upload and download speeds, though the video will function at lower speeds. Visit our support system for additional information: https://support.ring.com/hc/en-us/articles/115003802183-Ring-Spotlight-Cam-Information.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your concern.
All the Best,
Nicole with Ring
A:AnswerEcho dot is Google device while Ring is an Amazon now. They aren't compatible. You are given 30 day window to try Ring saving videos and after that need a subscription unless you purchase their storage device for home security system they offer. Then it saves to a drive instead.
