A:AnswerHello,
Thanks for reaching out.
All of our Ring devices include a two-way audio feature. If you are, however, referring to the 110-decibel alarm, you must manually turn this on/off through your Ring app. It will not be initiated on its own.
Thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
A:AnswerHi Richard,
Thanks for reaching out.
At this time, we do not have this feature or product. However, this is an amazing suggestion and I will absolutely relay this request to the rest of my team.
thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
A:AnswerI have the Ring 1 doorbell and several cameras. They all work on the same WiFi network. You might need a range extender if some of your units are too far away from the WiFi base.
A:AnswerHi Amckillip23,
Yes, our Spotlight Cam Wire-Free will be shipped out the week of October 15th.
If you have any additional questions please feel free to contact me directly at [email protected].
Thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
A:AnswerIt comes with one battery pack, but does hold 2 of them. It is the same removable, rechargeable pack that the 2nd version of the doorbell now has. You can buy them from Ring.
I installed 3 weeks ago a Ring 2 doorbell and have been so impressed with it that I purchased and installed a wired spotlight camera and a floodlight camera this weekend. I plan to purchase 2 of the battery version spotlight cameras as well.
A:AnswerThere should have been in a plastic packet with a special screwdriver to remove the screw from your camera. You remove the screw by inserting that special screwdriver into the screw under the camera. Be very careful it’s a very tiny screw and you can easily drop it and lose it. Once opened remove the battery. Be sure to replace the screw straight and not at an angle. There should’ve been extra little screws in your packet for the cameras.
A:AnswerHello Jess,
Ring's Spotlight Cam Battery is compatible with 802.11 b/g/n wifi networks operating on 2.4 gHz frequencies. Here is a helpful article with more detailed product information: https://support.ring.com/hc/en-us/articles/115003802183-Ring-Spotlight-Cam-Information.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thank you,
Alexis with Ring
