A:AnswerHi Eddy,
The Ring App will function on Windows desktops, laptops, and tablets running Windows 10 Fall Creators Update (version 1709) or newer however, new device setup must be done on a mobile device running Android or iOS.
Bilan J, Customer Satisfaction Specialist
[email protected]
A:AnswerIt can be installed by person buying the camera depending on how you decide to install it. You may need additional tools than what is provided. You don’t need Alexa but will have to download Ring Application and have access to wifi.
A:AnswerInstalling a second camera won't confuse the system, they will be named differently. To make the most of it try to arrange the second camera to cover area that your doorbell camera can't see, just overlapping the sight area of your doorbell camera a little so you don't have blind spots.
A:AnswerOne app for all Ring branded products, including their security system. I really wish you could also view the Blink cameras with this app (which Amazon also owns).
A:AnswerYes you can install indoors.
Yes you can turn off the spotlight thru the app.
No on the continuous recordings, activated on motion or you can go to a live viewing but it is not continuous.
Yes it does keep a log of recordings if you purchase the plan.
A:AnswerIt's free for 30 days.
Once you activate the camera with the Ring app, you will have cloud storage for 30 days free. 5 or 10 days remaining on the trial, you will start to get notification to sign up for cloud storage by paying $3/month or $30/year. You can also sign up on the website or by phone. It requires a Credit Card for the transaction.
A:AnswerHello,
Thanks for contacting me.
We would recommend that you clearly and conspicuously notify your customers that audio / visual surveillance is taking place on the premises and that you never record persons where they have a reasonable expectation of privacy (such as bathrooms or changing areas). That being said, Ring is not able to provide legal advice, and we recommend that you consult with a licensed attorney in your jurisdiction if you have any doubt about whether your use is legal.
Thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
A:AnswerSpotlight works great at eye-level, or slightly higher. At 5 to 7 feet from the ground, your Spotlight Cam can cover a wide visual area, as well as capture HD video of visitors' faces.
When Spotlight Cam is mounted too high, it often gets angled sharply downwards. This can work if you're only looking to detect motion in a very small area, but more often than not results in not detecting approaching visitors or capturing the top of heads when the motion sensors are triggered.
Please see the link below for more information.
https://support.ring.com/hc/en-us/articles/115003821023-Proper-Positioning-for-Your-Spotlight-Cam
A:Answeryes, solar panel keeps battery charged up
alternatively I bought AC to 5V USB wall adapters and USB to barrel connector (3.5 mm x 1.35mm) cables on amazon and they're doing a fine job keeping the batteries charged up.
A:AnswerIt comes with one battery but has space for two to extend life
I have 2 of these and kept just the one battery, but hooked up the solar panel
Option to each one (one panel
Per camera) and they never fail
A:AnswerHello navin,
Good question! While subscribed to one of our optional Ring Protect Plans, you will be able to access videos from every ring, motion, and live view event for up to 60 days (US). You can also access, download, and share past Ring videos. Without this service, you will still receive real-time video alerts on your smartphone, as well as have access to the Live View feature. Additional information about the optional Ring Protect Plan can be found on our support website, here: https://ring.com/protect-plans.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Spotlight Camera pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thank you,
Alexis with Ring
A:AnswerHello Ranvan,
Great question! The Ring Spotlight Cam Battery is a battery-powered HD camera with two-way talk and spotlights, for security anywhere you need. There are two bright LED light strips that turn on when motion is detected. The color temperature is approximately 4,000 Kelvin. Here is a helpful article with more information regarding this device: https://support.ring.com/hc/en-us/articles/115003802183-Ring-Spotlight-Cam-Information.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Spotlight Cam Battery pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thank you,
Alexis with Ring
