What stops a thief from just popping this device off the wall if it's not hard wired in? null

Question

Bridoor · Accepted Answer

It is possible, but then you would be able to catch them
Red handed because it takes a little effort to remove the screws.

Todd · Answer

They can pop it off whether or not it's hard wired. To remove it properly, it takes a special, ultra-small torx bit. But the bracket is just plastic and probably easy to break off. The unit records to the web though and has an internal battery, so if it triggers (I doubt mine would based on my experiences) it would still log it to the web. I also think that if it's stolen, ring will replace it free when you provide a police report.

Answered by Todd 8 years ago

Verified Purchase

Ring · Answer

Hi Jan,

Thanks for reaching out.

Ring is mounted to a mounting bracket and secured with security screws so that it is not easily removable. If someone does attempt to damage your Ring doorbell, the motion-activated camera will capture a video of them doing so, and you'll be able to use that as video evidence for a police report. In addition, we offer Lifetime Purchase Protection for all devices purchased and will issue a free replacement if it's stolen or vandalized.

Thanks,

Kaitlyn R., Neighbor Satisfaction Specialist
Kaitlyn.rosenthal@ring.com

“What stops a thief from just popping this device off the wall if it's not hard wired in?”

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