Hello all just got the ring the door gets all the sun lite is that ok with the ring Wi-Fi smart video doorbell null

Question

Cibcat · Accepted Answer

Hasn't bothered mine at all. I have one facing south and one facing west.

Cruiser · Answer

Yes. It is an equipment designed for outdoor use. So it is expected to get exposed to the elements. It is recommended though that you hard wire it to a constant power supply such as wiring from an existing wired door bell. Heat is always bad for any battery so direct sunlight will quickly deteriorate your unit's battery and shorten it's charge-re charge cycle.

Answered by Cruiser 7 years ago

Verified Purchase

Trey · Answer

I sometimes get one motion detection when the sun rises, but other than that it hasn't been an issue.

Cheryllmar · Answer

Same here....there’s a bright glare/light that prevents you from seeing further but if it’s up close it’s perfectly fine.

Ring · Answer

Hi Bobby58,

Great question.

The sun should have no direct effect on your WIFI, however, the sun may affect your video quality. Would you be so kind as to email me at Kaitlyn.rosenthal@ring.com so that I can ensure that your Ring Video Doorbell is working consistently to your expectations?

Thanks,

Kaitlyn R., Neighbor Satisfaction Specialist
Kaitlyn.rosenthal@ring.com

“Hello all just got the ring the door gets all the sun lite is that ok with the ring Wi-Fi smart video doorbell”

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