“My Smart Video Doorbell did not come with any type manual, period! I previously asked how to remove the mounting bracket to install to wall as well as to install batteries...my unit DOES NOT HAVE a screw at the bottom to loosen to remove the back. HELP!”
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The unit I have has a screw at the bottom to loosen. Then you can push the doorbell up to unlock off of the wall mount. It does not have a place for batteries because it has an internal battery. You remove it from the wall mount and charge it from the micro SD charger on the back. You know when it is completely charged because the blue ring around the button will be sound and will stop blinking. Hope this helps.
Sorry, there was a problem. Please try again later.The manual is online. They have a useful video for installation on YouTube. Hope that helps.
Sorry, there was a problem. Please try again later.Hi Bee, Oh no, I am so sorry to hear this. I would appreciate the chance to connect with you directly so that I can personally assist you with the installation of your Ring Video Doorbell. I am sorry for this inconvenience and would like to correct it for you ASAP. Would you please email me at [email protected]? I would appreciate the chance to improve your Ring experience. Kaitlyn R., Neighbor Satisfaction Specialist [email protected]
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