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Hi. Thank you for taking the time to ask this question. No, the Ring Wired Doorbell Pro (3rd Gen) mounting plate is not compatible with previous generations. The new model has different dimensions and requires its own mounting bracket. However, a Retrofit Kit is available separately, which allows installation using the existing drill holes from a previous Ring doorbell without the need to drill new holes. For more details on the Retrofit Kit and installation steps, please visit our support center. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Miyuki from Ring.
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