“Hi! I bought his mouse last year -- the left click doesn't work the same and volume doesn't work anymore. Does BestBuy or the Manufacturer offer any repair or replacement options? Thanks, Brent”
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Hi Brent, Thanks for choosing ROCCAT. We do have a customer support team dedicated to helping you fix the issue and we offer a limited 2 year manufacturer's warranty, so if the issue turns out to be a hardware problem, we will gladly initiate an exchange process. Kindly navigate to our official support page and use the contact form to get in touch. If there is a physical or otherwise visible issue, it is also helpful if you make a recording, upload it and copy the link into your message!
Sorry, there was a problem. Please try again later.Hi Brent, Thanks for choosing ROCCAT. We do have a customer support team dedicated to helping you fix the issue and we offer a limited 2 year manufacturer's warranty, so if the issue turns out to be a hardware problem, we will gladly initiate an exchange process. Kindly navigate to our official support page and use the contact form to get in touch. If there is a physical or otherwise visible issue, it is also helpful if you make a recording, upload it and copy the link into your message!
Sorry, there was a problem. Please try again later.