55’ mounted, but the tv should be more stable; it jiggles & won’t stay level; extended or against the wall - where I’ll have to steady it.

I tried using the hex key on the backside of the mount to tighten it up with negligible results. null

Question

55’ mounted, but the tv should be more stable; it jiggles & won’t stay level; extended or against the wall - where I’ll have to steady it.

I tried using the hex key on the backside of the mount to tighten it up with negligible results. null

RocketfishCustomerSupport · Accepted Answer

Try the steps int the User Guide
https://files.bbystatic.com/sps1GHfc%2BQU6sHM9%2FWitKw%3D%3D/RF-HTLF23_19-0301_WEB_V1_ENG_Final_lr.pdf
For product support, please call 1-800-620-2790 from 8am to 9pm CT.

“55’ mounted, but the tv should be more stable; it jiggles & won’t stay level; extended or against the wall - where I’ll have to steady it. I tried using the hex key on the backside of the mount to tighten it up with negligible results.”

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