A:AnswerHello finnigen, They did change the remote ever so slightly with our newer models, to pair the remote now you hold the back and home button at the same time until a white light flashes next to the power button.
A:AnswerHello Dale, Roku prides itself on how easy our product is to setup and use. Here's an article to help you; https://support.roku.com/article/208754888 Please visit Roku Support for any product or support related questions at https://support.roku.com/ or call 408-556-9391