I recently purchased a Roku Ultra. I used the earbuds once and noticed that after the TV was turned off, the audio of the show was still coming through the earbuds. Can you explain this? null

Question

Sam7391 · Accepted Answer

Make sure you sign out of any streaming service you maybe using or they will play in the back grand eat data. I suspect your issue is related in someway

Jordan · Answer

The Roku Ultra is always on, even when your TV is off. This is so the Roku Ultra can be used at a moment’s notice and it can also look for any new system updates automatically for you. If you want the Roku Ultra to stop outputting audio through your earbuds when the TV is off, simply unplug the earbuds from the remote or pause the program! Going to the home screen works too.

Answered by Jordan 6 years ago

chimman · Answer

Because the sound comes from the roku not the tv. Log out of the channel your on and it should stop.

Philster54 · Answer

This is because the Roku Ultra (like all Roku products) is ultra lower power and never really shuts off unless you manually unplug it or shut if off from the menu. So, the earbuds are still playing the sound for the channel/show that you were watching. I imagine you could hit/go "Home" before powering off and then there would be no sound output.

Answered by Philster54 6 years ago

“I recently purchased a Roku Ultra. I used the earbuds once and noticed that after the TV was turned off, the audio of the show was still coming through the earbuds. Can you explain this?”

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