A:AnswerI'm so glad you asked, Annie! It is normal for the exterior of the microwave to become warm during use, especially when in use for an extended period of time. However, if the exterior of the microwave ever becomes too hot to touch, we ask that you contact us immediately for further assistance. You can reference ticket number 1143590677, and contact us directly through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerSlight vibration noise, door would sometimes not pop open and had to pulled open. We never addressed this issue BECAUSE the Worst part - at almost 2 years to the day the thing blew our circuit breaker. We tried another plug same thing. Would not work. Broke. VERY disappointing after a relatively short period of time. I DO NOT recommend.
A:AnswerOurs too! At almost 2 years to the day the thing blew our circuit breaker. We tried another plug same thing. Would not work. Broke. VERY disappointing after a relatively short period of time.
A:AnswerI'm happy to help with this! Here is a link (https://bit.ly/3pzaQgd) to the user manual for this model. Page 19 has instructions on how to use the grill feature. ^Jecca
A:AnswerYou sure can! Here is a link (https://bit.ly/3qekN3K) to the full user manual for this model. Beginning on page 24 there is a cooking guide with some basic tips, as well as in depth information on the best ways to cook many different types of food. ^Jecca
A:AnswerHi andy! As this model is designed for use on a countertop, built-in installation is not recommended. Page 9 of the user manual (https://bit.ly/36fejcW) does have a diagram with the minimum required spacing around the microwave. ^Jecca
A:AnswerHere is a link to support your concerns with replacing the microwave light (https://bit.ly/33ShN48). Thank you for being a Samsung customer! ^Lena