All I hear from my sub is humming, no big bass or anything. The blue light is on in the back. My sound bar is connected via the cord. Is this normal? Do I need to do something special on the tv so It detects the sub? null

Question

nj777 · Accepted Answer

Yes there is a sync procedure in the instructions to make sure the sub connects to the sound bar.

Samsung · Answer

Hi Nathan! So that we can walk you through the connection setup, please reach out to Samsung Audio Support at:
⦁	Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri 
⦁	LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you.
^Tim

“All I hear from my sub is humming, no big bass or anything. The blue light is on in the back. My sound bar is connected via the cord. Is this normal? Do I need to do something special on the tv so It detects the sub?”

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