Questions & Answers

Q: QuestionI lost the screws that hold the handles onto the fridge. What size screws are these so I can get replacements?

Asked 6 years ago by Kp12.

This question was asked about the related product: Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

Q: Questiondoes it have nugget ice(nearly square)?

Asked 6 years ago by Anonymous.

This question was asked about the related product: Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

• A:Answer No, this one makes the half circle ice. But they are a little smaller than the half circles my last Samsung made.

  Answered 6 years ago by khh03Verified Purchase

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Q: QuestionIs there a filtered water dispenser?

Asked 6 years ago by Limehat.

This question was asked about the related product: Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

• A:Answer Yes, the water dispenses filtered water.

  Answered 6 years ago by RyanVerified Purchase

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Q: Questionhow do i move the shelves to put my milk containers and juices

Asked 6 years ago by Anonymous.

This question was asked about the related product: Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel

• A:Answer I didn't have to the front of the right hand shelf slides in. The shelf on the left folds up.

  Answered 6 years ago by ChristieVerified Purchase

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Q: QuestionThere is a funky odor coming from the drip pan.. its stinking up my whole kitchen/ living room. how do you remove the drip pan?

Asked 6 years ago by Drippan.

This question was asked about the related product: Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

• A:Answer It is probably mold. I know to clean under the deli drawer you need to disassemble the interior shelves including the crisper drawers and the cover for the deli drawer before you can remove the tray. Be careful as these parts feel as they can snap when removing and Samsung will void your entire warranty and say it is physical damage

  Answered 6 years ago by broncotiz

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Q: QuestionWhat does it mean when I get a red light that looks like fence wire dripping water ?

Asked 6 years ago by oldylr.

This question was asked about the related product: Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel

• A:Answer Hi oldylr! That light is the filter indicator light. This link (https://bit.ly/2PWPwzM) has all you need to know about replacing the water filter. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionWill the fridge and freezer both function if there is no water line connected? I know the ice functions and water dispenser functions won’t work but the manual never clarified if the water line was mandatory for refrigeration to occur.

Asked 6 years ago by MrBeefy.

This question was asked about the related product: Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

• A:Answer Fridge and Freezer work even w/o water supply. Obviously, the ice maker won't function. Mine became a spare in the garage when I moved. The water supply line needs an adapter to fit the supply end, which I haven't gotten yet. In the meantime, it still functions as a spare freezer.

  Answered 4 years ago by DaveHPDX

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Q: QuestionIf a refierator is too big can the doors be removed and reassembled once it is placed in the kitchen ..?

Asked 6 years ago by Frig.

This question was asked about the related product: Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel

• A:Answer Great question, Frig! The refrigerator doors can be removed during installation. Detailed instructions on how to do this begin on page 09 of the User Manual. You can use this link (https://bit.ly/2qICWJN) to download a copy of the manual. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: Questionhow do I pull out the glass to clean it if something leaked in it?

Asked 6 years ago by Cheryl.

This question was asked about the related product: Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

Q: Questiondoes this come in the counter depth model

Asked 6 years ago by buddy.

This question was asked about the related product: Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

• A:Answer No, it does not come in the counter depth model.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs this refrigerated quiet? Anyone know the dbs for this refrigerator?

Asked 6 years ago by Goof.

• A:Answer The refrigerator is very quiet. HOWEVER, when the ice maker drops a new batch of ice it is very loud when it hits the storage bin. Take note. The panel on the front does NOT light up, so it makes it difficult (for me) to read the labels.

  Answered 6 years ago by StinkyVerified Purchase

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Q: QuestionWe are missing a part.. the tempersture and the ice/water dispensor are not working. Who can tell us the name and show us a picture from the part that we should order to make it work? The model is RF263BEAESL

Asked 6 years ago by Helpwanted.

This question was asked about the related product: Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel

• A:Answer Hello Helpwanted. Check out the following link to learn what steps to take for the issues you're experiencing right now. - https://bit.ly/2rqm9vE ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionWhat is the minimum door width for delivery?

Asked 6 years ago by kvl.

This question was asked about the related product: Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

• A:Answer 30 inches is the minimum width. The doors will have to come off to get it in the Do it. Most front doors are 36 inches.

  Answered 6 years ago by Bantam61Verified Purchase

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Q: QuestionWhat does a 6 E on a control panel of a Samsung Model #RF263BEAESG mean????

Asked 6 years ago by CB.

This question was asked about the related product: Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel

• A:Answer Hey CB! Check out the following link for some information about what to do if your refrigerator has an error code. - https://bit.ly/2Sho5Wf ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionWhere is the ice maker located in this refrigerator

Asked 6 years ago by Hef.

This question was asked about the related product: Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

• A:Answer Ice maker is located in upper left corner of the refrigerator.

  Answered 6 years ago by MarvVerified Purchase

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Q: QuestionDoes this fridge have a dual ice maker?

Asked 7 years ago by Annabelle.

This question was asked about the related product: Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

• A:Answer No it does not

  Answered 7 years ago by DanMan82Verified Purchase

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Q: QuestionWhat is the correct temperatures to have on your refrigerator part and your freezer.

Asked 7 years ago by Ines.

This question was asked about the related product: Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

• A:Answer Zero for the freezer, 37 for fridge

  Answered 6 years ago by Bantam61Verified Purchase

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Q: QuestionWhat generation is the digital inverter on this refrigerator? I read this on your site: "The current Chef Collection refrigerator employs a fifth generation technology of BLDC inverter compressor." What are the differences in the older generations?

Asked 7 years ago by Greg.

This question was asked about the related product: Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel

Q: QuestionCan you add a second ice maker to this model?

Asked 7 years ago by Dwayne.

This question was asked about the related product: Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel

• A:Answer I don't know but this is a budget unit, so probably not. if you need that much ice, buy an undercounter ice maker. I had a Scotsman and a Manitowoc and the latter was by far better.

  Answered 7 years ago by AnonymousVerified Purchase

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