A:AnswerHey there, Salgal! This link (https://bit.ly/2PWPwzM) can answer all your questions about replacing the water filter in your refrigerator. I can also provide this link (https://bit.ly/2F33XSu) to help with the temperatures in your freezer and your ice cream dilemma. ^Jecca
A:AnswerHello Tee! I would love to assist you with this! Please reach out to us via Facebook Messenger: http://m.me/samsungsupport or Twitter: https://twitter.com/messages/compose?recipient_id=18768513 ^Penny
A:AnswerHi Grammyma,
Once you open the freezer door, the top drawer will half-open for you to choose if you want to open it completely or close it to use the bottom one.
^Joan
A:AnswerHi Jay, we understand your concerns with the refrigerator. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
A:AnswerI wouldn't chance it with the dim. of this model 35.75" - Remember you need enough space for in case you need to pull it out, maneuver it etc.
36" exact leaves no room for even your hands to pull it out if you needed to.
A:AnswerHi, Marcia, in the user manual http://downloadcenter.samsung.com/content/UM/201606/20160610100552931/DA68-02601B_Rev13_User_Manual__AA_RF260.pdf on page 9, it states Both control levers must be touching the floor to avoid possible personal injury or property damage because of tipping. ^Rosi
A:AnswerGreetings!
Thank you for reaching out and we hope you are in good health. The water filter is between the vegetable and fruit drawers.
I have shared the user manual link for the refrigerator below. Please click on the link and turn to page 17.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Please ensure that you have the right model number for your refrigerator. I have shared a link that you can use to locate the model number of your refrigerator.
https://www.samsung.com/us/support/downloads/#
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144367756
Leo
A:AnswerHi MommaL,
Thank you for reaching out and we hope you are in good health. That isn't the normal operation of a Samsung refrigerator, but it does happen.
I have shared a link below that will help resolve frost in your freezer.
https://www.samsung.com/us/support/troubleshooting/TSG01109344/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144367471
Leo
A:AnswerHello.
Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker what is the height from the floor to the bottom of the fridge. Regarding your concern, the height would be 68 3/8” (1737 mm).
I suggest you check this link to your user manual for further assistance. Please go to page 6.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144379726
^Camille
A:AnswerI haven't seen a way to set the alarm, so I assume there's a preset time or maybe the fridge senses if the interior temp starts to rise. I've left mine open a few times. I haven't timed it, but I can take multiple items out of the fridge or unload several small bags of groceries easily. The alarm is a chime, not at all annoying, and repeats every minute or so if you don't respond.
A:AnswerHi Anil,
Thank you for reaching out and we hope you are in good health. We are happy to know that you have a Samsung refrigerator and we hope that it is up to your standards.
I have shared a link below on how to connect your Samsung refrigerator to a generator.
https://www.samsung.com/us/support/answer/ANS00085682/
I have also included the user manual link below for more information regarding the fridge.
https://downloadcenter.samsung.com/content/UM/201904/20190418150716881/DA68-02601B-14_181008.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144384006
Leo
A:AnswerThe only way to know when the unit was manufactured would be to look on the sticker that is located on the inside of the unit. Thank you for choosing Samsung! ^Lena
A:AnswerHey Pete! You can definitely remove the doors from the refrigerator during installation. You can also find the dimensions of this model with and without the doors here: https://bit.ly/2OrfMGg. ^Jecca
A:AnswerHi there! Bypassing the internal water filter of this refrigerator is really easy. Simply remove the filter! There is an automatic flap that will close to prevent leaks when the filter is not inserted. ^Jecca
