“Just curious if anyone has issues with freezer drawer having a thin layer of ice all over inside? As soon as I grab a box,etc, the ice layer melts at the touch of my hand. It's brand new!”
Answer This Question
1-2 of 2 Answers
Hi MommaL, Thank you for reaching out and we hope you are in good health. That isn't the normal operation of a Samsung refrigerator, but it does happen. I have shared a link below that will help resolve frost in your freezer. https://www.samsung.com/us/support/troubleshooting/TSG01109344/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144367471 Leo
Sorry, there was a problem. Please try again later.how cold is your freezer set at? If it's set to warm as soon as you touch something your issue would happen. Ours was set on 0 but that seemed to cold our ice cream was like a brick so we turned it up to 3 degrees. might have to turn it up a few degrees more. I would check your settings first.
Sorry, there was a problem. Please try again later.