“refrigerator not cooling Freezer is working fine but the top part of the refrigerator isn't keeping things cold. It's less than two years old”
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I had so much trouble with my old Whirlpool frige that I keep a thermometer on the top shelf of my new Samsung. So far the thermometer reads exactly what the frige readout on the front panel is set for. You may need to get yours checked by a Tech. Mine is doing just exactly what I have it programmed to do.
Sorry, there was a problem. Please try again later.I'm sorry to hear you're having an issue with your RS265TDRS. Please make sure the vents are not blocked and the fridge controls are set to the desired temperature. If this does not resolve the issue but the freezer is cooling properly, service may be necessary to determine the cause. Please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to assist you further. - Ms. Samsung
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