A:AnswerHi bill,
We thank you for considering a genuine Samsung water filter.
You will have to purchase the water filter with model number HAF-QIN/EXP.
I have shared a Samsung link below that you can use to purchase it.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/
Leo
A:AnswerHi homecook,
We appreciate your question about the material used on the shelves of the refrigerator.
The main material is glass for the shelves. To cover the front and the back of the shelf, we use plastic.
Leo
A:AnswerHi there,
Glad you asked. There are two dedicated thermometers for the fridge and the freezer. Please see the link for more details.
Feature panel on page 31
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144815330
Have a great day.
^Charles
A:AnswerHi Tyler,
Thank you for reaching out and we appreciate your question about the color specification of the refrigerator.
The color of the refrigerator sides is Stainless Steel as well for the Stainless Steel model.
I have shared below the Samsung link for the refrigerator. Please access the link for your reference to the photos we have for it.
https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/28-cu-ft-smart-side-by-side-refrigerator-in-stainless-steel-rs28a500asr-aa/?redir=RS28A500ASR/AA
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144805766
Leo
A:AnswerI didn’t measure. However, prior to my purchase I visited the store to inspect the sizes. They are very large. However, they are not large enough to for a sheet cake, or half a sheet cake which is how I usually gage shelf capacity.
A:AnswerHi Penny.
Thank you for reaching out regarding your Samsung - 28 cu. ft. Side-by-Side Refrigerator with WiFi and Large Capacity measurement. Regarding your concern, the measurements are the following:
Product Dimensions with Hinges, Handles, and Door
35 7/8" W x 70 1/16" H x 33 1/2" D
Product Dimensions without Hinges and Door
35 7/8" W x 68 5/8" H x 28 15/16" D
Product Dimensions with Door without Handles
35 7/8" W x 70 1/16" H x 33 1/2" D
Shipping Dimensions
37 3/4" W x 75 3/8" H x 35" D
Net Height with Hinge
70 1/16"
Net Height without Hinge
68 5/8"
Net Depth w/o Door Handle
33 1/2"
Depth without Door (in)
28 15/16"
Width
35 7/8"
I suggest you check this link for the full specs, dimensions and features.
https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/28-cu-ft-smart-side-by-side-refrigerator-in-black-stainless-steel-rs28a500asg-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144392942
^Camille
A:AnswerHi JohnCJ.
Glad you asked about the garage kit for your fridge. To help you with the compatible garage kit, it would be best to get in touch with the Samsung Parts team at 800.627.4368. Mon - Fri 9:00 AM ~ 6:30 PM EST
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
A:AnswerHi,
Thank you for showing us interest in our refrigerator. Regarding your question about the freezer, yes this refrigerator has a freezer.
Please click on this link to know more about the manual and installation guide for this product.
https://www.samsung.com/us/support/downloads/?model=N0054455&modelCode=RS28A500ASR/AA
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Stay safe,
Reference Ticket Number: 1144349369
^Mila
