Questions & Answers

Q: QuestionThis is a follow up to 2 other questions I've posted here. If this oven does not have a rapid preheat function then why do the specs for this oven on this website say that it has rapid preheat? This was a primary reason I bought the oven.

Asked 2 years ago by DrTR.

This question was asked about the related product: Samsung - 30" Built-In Electric Convection Double Wall Oven with Steam Cook - Matte Black

• A:Answer Hi there, We know how this feature is confusing. Our official product page does not have this rapid heat feature for this wall oven. You may refer to the link below. Samsung product page https://www.samsung.com/us/home-appliances/wall-ovens/double/30-double-wall-oven-with-steam-cook-in-matte-black-steel-nv51cg600dmtaa/?redir=NV51CG600DMTAA#specs Have a great day. ^Aloe

  Answered 2 years ago by Samsung

  
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Q: QuestionHow long should rapid preheat take on this oven? Your literature says 20 minutes, but this does not seem like a rapid preheat.

Asked 2 years ago by DrTR.

This question was asked about the related product: Samsung - 30" Built-In Electric Convection Double Wall Oven with Steam Cook - Matte Black

• A:Answer Hi there, This wall oven does not have a rapid preheat option. Please see the "Cooking mode" section on page 27 and "Operating the oven" on pages 28-30 of the user's manual to help you set the oven. Manual https://content.syndigo.com/asset/4c433d30-c309-4207-9fc0-0559532df49e/original.pdf Have a great day. ^Aloe

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this product have a clock?

Asked 2 years ago by Janice.

This question was asked about the related product: Samsung - 30" Built-In Electric Convection Double Wall Oven with Steam Cook - Matte Black

• A:Answer Yes, with several display options.

  Answered 2 years ago by MsSmithVerified Purchase

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Q: QuestionIs this oven able to be flush mounted?

Asked 2 years ago by Idelys.

This question was asked about the related product: Samsung - 30" Built-In Single Electric Convection Wall Oven with Steam Cook - Stainless Steel

• A:Answer Hi Idelys, Yes, this wall oven can be flush-mounted. I have shared the installation guide for the proper installation instructions for the oven. Kindly read through pages 5-15 for reference. Installation manual: https://downloadcenter.samsung.com/content/EM/202305/20230525143000242/DG68-01561A-00_IM_NV7000C_NV51C700AA_NV51CG600AA_EN_MES_CFR_230407.pdf Have a great day! Chrystel

  Answered 2 years ago by Samsung

  
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Q: Questionwhat guage wire and amp breaker is required for this oven/ combo?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - 30" Built-In Single Electric Convection Wall Oven with Steam Cook - Stainless Steel

Q: QuestionCan the induction cooktop plug into this oven and they both run off the same electric supply?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - 30" Built-In Single Electric Convection Wall Oven with Steam Cook - Stainless Steel

• A:Answer Greetings! No, we recommend having the cooktop and this Samsung wall oven model use separate, stand-alone, or dedicated outlets. Connecting 2 home appliances to one outlet may result in electric shock or fire, and or the home appliances not working due to lower voltage. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionThis oven has air fryer and how many amp

Asked 2 years ago by Bubu.

This question was asked about the related product: Samsung - 30" Built-In Electric Convection Double Wall Oven with Steam Cook - Matte Black

• A:Answer Hi Bubu, Yes, this Samsung wall oven has an air fryer. The breaker size will require 40 Amperes for 240 Volts and 30 Amperes for 208 Volts. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this oven exhaust to the front or rear?

Asked 1 year ago by Curt.

This question was asked about the related product: Samsung - 30" Built-In Single Electric Convection Wall Oven with Steam Cook - Stainless Steel

• A:Answer Hi Curt, The oven vent is located above the right rear surface unit. Please see page 9 under the "Keep oven vent ducts unobstructed." for the location of the vent of the unit. Mentioned in the manual. Manual https://downloadcenter.samsung.com/content/UM/202403/20240307164514436/O_01._IB_FULL_NV51CG600SSRAA_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147167568) to help our team gather your information. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionThe specs for this say it has rapid preheat. But the oven takes forever to preheat. Longer than my previous double oven that was 20 years old. Is there a setting to turn on rapid preheat?

Asked 2 years ago by DrTR.

This question was asked about the related product: Samsung - 30" Built-In Electric Convection Double Wall Oven with Steam Cook - Matte Black

• A:Answer Hi there, Yes, we can provide the steps to help you preheat the wall oven. Please follow the steps on the link below and click the hyperlinks for further assistance. Samsung oven temperature issues. https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-takes-a-long-time-to-reach-set-temperature Have a great day. ^Aloe

  Answered 2 years ago by Samsung

  
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