A:AnswerHi there,
It is the Smart Connect LED indicator, to learn more you can check the link below and see pages 16-17 (Using the Smart Connect feature) for reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202312/20231228151644561/O_01._DG68-01089A-07_IB_FULL_NA30N6555TG_EN.pdf
Have a great day,
-Ernest-
A:AnswerHi Loozah,
We are here to help you with the information that you need.
We would like to speak to you directly and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146588464), to help our team pull up your information.
Have a great day!
^Rodel
A:AnswerNever got the one we ordered in April 2022 an PAID FOR.. Delivered in November.. went to pick it up and THEY SOLD IT.. thinking they could have replaced it before I picked it up.. Had to buy something similar.. But countertop was cut for the one we ordered .. Countertop guys had to come back and recut the hole to fit the one theysubstituted.o
A:AnswerHi Ethan,
Thank you for reaching out and we appreciate your question about the gas line fitting.
A flexible gas line is not included with the cooktop. To know about what is included with the cooktop. Please access the installation manual link below and turn to page 8.
Below are the parts needed for proper installation. Please turn to page 9 of the user manual link shared below.
a. Gas line shut-off valve.
b. Flexible metal appliance connector ½ in (ID) x 5 ft.
c. Flare union adapter ¾ in or ½ in (NPT) x ½ in (ID).
d. Flare union adapter ½ in (NPT) x ½ in (ID),
https://downloadcenter.samsung.com/content/EM/201903/20190314204042380/Install_NA30N6555TG_DG68-01091A-02_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144800134
Leo
A:AnswerHi Jimbo
Thank you for reaching out regarding Samsung - 30" Built-In Gas Cooktop with WiFi if this unit requires a 120 volt supply. Regarding your concern, yes, it requires 120 volts.
I suggest you check this link to assist you further. Please go to page 2.
https://image-us.samsung.com/SamsungUS/home/home-appliances/cooktops-and-hoods/gas/pd/na30n6555tg/NA30N6555TS_V4.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144432692
^Camille
A:AnswerHi Kitchencat
Thank you for reaching out regarding your Samsung - 30" Built-In Gas Cooktop with WiFi; if we can wash the grates can be in the dishwasher. Regarding your concern, we cannot wash the grates in the dishwasher.
I recommend you check this link to assist you in cleaning the grates.
How to clean your Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/#:~:text=Do%20not%20clean%20any%20of,in%20a%20self%2Dcleaning%20oven.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144348866
^Camille
A:AnswerGreat question, Qatl! According to page 16 of the user manual (https://bit.ly/3nEohgV) you can use the Smart Connect feature to monitor the operating status of the oven a well as change the timer settings. ^Jecca
A:AnswerThanks so much for asking, Johnny! To help with this, I'm providing this link (https://bit.ly/3in0HlY) to the installation manual for this model. Page 16 discusses how to install the gas line, but it also has instructions on how to remove the Wi-Fi module as well. ^Jecca
A:AnswerYes, this happened to me. I had it replaced, there is no other way to fix it. Very expensive but I feel so much better. Now I know not to spray the easy off on the panel. Is it still under the warranty? If yes, call the manufacturing company but be prepared to hear that they won't replace it. It is considered cosmetic. Mine is a Samsung cooktop and it costed about $500. Good luck!!
