“We just bought 30" electric cooktop NZ30K7570RS, the area between simmer control and timer control stays warm all the time. Does it always should be?”
1-1 of 1 Answer
Hello there, Thank you for reaching out regarding your electric cooktop, which has always been warm. We are here to help. We recommend checking this guide to help you. Please select the option that best matches the issue you are experiencing from the list provided. Samsung electric and induction cooktop temperature issues https://www.samsung.com/us/support/troubleshoot/TSG10002324/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1150328658) to help our team pull up your information. Have a great day. ^Camille
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