A:AnswerHi Juan.
Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. Freestanding Gas Convection+ Range with WiFi and No-Preheat Air Fry on removing the test or demo mode. Regarding your concern, here are the steps to switch off the test or demo mode.
1. Press and hold the timer or clock symbol for 3 seconds.
2. Press 0 to enter Demo mode.
3. Press 1 or 2 to turn Demo mode on or off. (1 to on, 2 to off)
4. Press START/SET to save the change
Here is also the link to the user manual for further assistance. Please go to page 31.
https://downloadcenter.samsung.com/content/UM/202105/20210525183240510/NX60A6711SS_AA_DG68-01338A-02_EN-MES-CFR_210511.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144266925
^Camille
A:AnswerGreat question, Chine! Typically, the oven should be able to reach 350 degrees Fahrenheit within 20 minutes when only one oven rack is in it. It is also important to note that things like opening the door, or placing items in the oven before it is pre-heated, can extend the time it takes to reach the set temperature. ^Jecca
A:AnswerHi Barb17! We'd like to speak with you directly about this, to determine how we can best assist you. Please reference ticket number 1143634532, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerRange Model No. NX60A6711SS:
Front Right - 18,000 BTU
Front Left - 17,000 BTU
Rear Right - 5,000 BTU
Rear Left - 9,500 BTU
Center (Oval) - 10,000 BTU
Broiler ???
A:AnswerHi Sansung Support team,
Yes I have checked it. What I am interested is to know what is the size of the inlet that this range has, is it 1/2” or 5/8”. Based on the BTU ratings, it is suggested to use 5/8” for 4ft. So I wanted to confirm.
Thanks.
A:AnswerGreat question! The product dimensions listed (29 15/16" W x 46 5/16"-47 1/16" (Adjustable) H x 28 11/16" D) are only for the range itself, and includes all attached parts, such as the handle. But I can also provide this link (https://bit.ly/2Ui2IXi) to the installation manual for this model. Page 12 has a very useful guide with a diagram of all the spacing dimensions you'll need. ^Jecca
A:AnswerHi Carol,
Here is a link from the user's manual. Please see C-d1 on the "information codes" section, page 50, and follow the steps.
Manual
https://downloadcenter.samsung.com/content/UM/202309/20230920160425466/O_01._DG68-01338A-05_IB_FULL_NX60A6711SS_AA_EN.pdf
Have a great day.
^Aloe