“I have it set up as externally ventilating, but feeling no suction below the filters (but internal fans are running). At 390 CFM I would expect stronger suction e.g. if I put a tissue underneath the hood and turned it on, should it suck up against filter?”
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Hi RayL, We understand how you feel regarding this hood. We are here to help you. The suction power is not directly related to the CFM of the hood. We can set the blower speed to High "3" for maximum performance and ensure the hood is installed correctly. Please see pages 5 to 8 of the user manual for the complete installation guide. https://downloadcenter.samsung.com/content/UM/202406/20240617133959284/LIB0154965B.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (242167), and it will help our team pull up your information. ^Rodel
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