Questions & Answers

Q: Questionwhat cable would i need to connect to a mac book pro?

Asked 5 years ago by lbauer.

• A:Answer Buy usb type c cord to hdmi that’s what I did

  Answered 4 years ago by Monitor

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Q: QuestionIs 60hz achievable via DisplayPort?

Asked 5 years ago by Chris.

• A:Answer Yes it is, great monitor!

  Answered 4 years ago by Revoracer3Verified Purchase

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Q: QuestionCan this monitor be connected to 2 laptops? is there a switch key?Thanks.

Asked 5 years ago by Anonymous.

• A:Answer Yes. You can

  Answered 4 years ago by MiamiGuyVerified Purchase

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Q: QuestionCan I connect this monitor to a 2020 MacBook Pro? If not, what port does the monitor need to have in order for me to do that.

Asked 5 years ago by Majchesen.

• A:Answer Yes, you must use a USB-C to HDMI adapter for connectivity.

  Answered 4 years ago by 4sallypatVerified Purchase

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Q: Questionwhat GRAPHIC card do I need ? will my NVIDIA 3.18.0.102 WORK ?

Asked 5 years ago by LEO.

• A:Answer Any graphics card that supports 3840x2160 at 60Hz and has either HDMI or Display Port connections should work. I'm using an ASRock Radeon RX 5600 XT.

  Answered 4 years ago by Osiris43

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Q: QuestionDoes the monitor have built in camera?

Asked 5 years ago by Ripley.

• A:Answer no it doesnt

  Answered 5 years ago by zamt

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Q: QuestionCan you connect via Wifi/Bluetooth?

Asked 5 years ago by Curious.

• A:Answer No, this is not a Smart TV, it's a computer display monitor.

  Answered 4 years ago by 4sallypat

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Q: Questionwhat is the refresh rate

Asked 5 years ago by Anonymous.

• A:Answer Only 60 Hz.

  Answered 5 years ago by CharlesH

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Q: QuestionCan this monitor be connected to a receiver like the yamaha rx v385 through hdmi?

Asked 5 years ago by Martin.

Q: QuestionWhat is the warranty? 1 yr, 2 or 4 yr?

Asked 5 years ago by coro.

• A:Answer According to BestBuy, 1 Year.

  Answered 5 years ago by CharlesH

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Q: QuestionDoes the monitor work with an Amazon 4K Firestick?

Asked 5 years ago by Jonathan.

• A:Answer Yes, if you have the monitor connected to external speakers or headphones.

  Answered 5 years ago by CharlesH

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Q: QuestionIs this monitor Mac compatible?

Asked 5 years ago by Tuxkat58.

• A:Answer Yes, it’s compatible with Mac.

  Answered 5 years ago by CharlesH

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Q: Questioncan this be connected to an av receiver through the hdmi port?

Asked 5 years ago by Martin.

Q: QuestionI own this monitor but i want to know if i can connect this to a sony str dh590 receiver through hdmi.

Asked 5 years ago by Martin.

Q: QuestionWhat is the distance from bottom of stand to bottom of monitor?

Asked 5 years ago by John.

• A:Answer On my desk, it's 4.25 inches

  Answered 5 years ago by BrotherVerified Purchase

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Q: QuestionMacBook Pro (TouchBar) running 'clamshell' mode - just added this monitor, which is awesome, however I can't control the monitor from the keyboard or System Preferences at all. Any clues for me? I've zapped and reset PRAM / SMC

Asked 5 years ago by LogiFORKED.

Q: QuestionIf the monitor run in 4k 60hrz can it run in 2k 144 or 165 or 120 hrz

Asked 5 years ago by Nacrul34.

• A:Answer No, 60hz screens can only display 60fps max. Having said that, this monitor is great for PSPro, and 4K 60hz gaming (open world/RPGs). Not the best monitor for an FPS like duty or fortnight.

  Answered 5 years ago by Saibot

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Q: QuestionIm looking for a new monitor for the new Xbox Series X. So will this monitor be able to at least handle up to 120hz refresh rate at 4k [Or can it only handle up to 60hz]?

Asked 5 years ago by BbyJeyy.

• A:Answer I'm using a RTX 2070 Super and can only get 30 Hz at the highest video setting.

  Answered 5 years ago by bridgejumperVerified Purchase

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Q: QuestionWhy is this monitor not working every time I start the day every morning, it is like a chance if it opens. I connected it with my laptop and it is not receiving any signal from it.

Asked 5 years ago by Anonymous.