A:AnswerHi Dolly,
No, there's no monthly fee to use the smart features of the fridge.
Please reference the "Operations" section on pages 29 - 46 of the user's manual.
Manual
https://downloadcenter.samsung.com/content/UM/202003/20200304095204037/SBS_RS5300T_DA68-03958D-00_EN_MES_CFR_RS22T5561_AA.pdf
Have a great day.
^Aloe
A:AnswerIt sure does, friend! Samsung recommends changing the filter about every 6 months depending on usage. This link (https://bit.ly/2RKCeNa) has in depth details about how and when to change the filter. It also has information on resetting the filter indicator light. ^Jecca
A:AnswerThat was one thing that drew me to the refrigerator, the fact that it is supposed to be fingerprint-free, but mine still has fingerprints on it. Also, I had to exchange it because the ice maker went out the second day after it was installed. Initially, they wanted to replace the ice maker, but I felt the entire refrigerator should be replaced because the refrigerator was brand new. In addition, if the ice maker went out after two days something else could be wrong with it. The only problem now is that Best Buy is out of stock and I will have to wait until November if I want the same one. 'Sigh'
A:AnswerHi StainlessSteelOP,
The price gap can be surprising when you’re looking at the same refrigerator in different finishes.
Since pricing is set directly by the retailer, Best Buy would be the best place to get the full breakdown on what’s driving the difference. You can reach their team at 888‑237‑8289 for more details.
We appreciate hearing from you and truly value your business.
Jeffrey
Samsung Care
A:AnswerHi there,
Thank you for reaching out to us. Let us extend our help by providing the details you need for your refrigerator.
Here is a link to help you with what to do if there is a leak from the ice tray. Please note that there are hyperlinks you can click, which will give you additional information.
Water is dripping or leaking from the dispenser:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/#water-is-dripping-or-leaking-from-the-dispenser
Should you have any other queries, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151937097) when you message us so our team can retrieve your information.
Thank you.
Nicole
A:AnswerHi there,
Yes, this refrigerator requires a water line for the ice maker to function properly. Please note that water line installation kits are available at extra cost from your retailer.
Have a great day!
Nicole
A:AnswerHello Freddie,
There is a child lock feature. You can activate this feature by following the guide from the user manual on page 39 under the topic "Lock (Dispenser panel / Dispenser lever)."
User manual
https://downloadcenter.samsung.com/content/UM/202407/20240731002009024/SBS_RS5300T_F-Hub_DA68-03958D-07_EN-MES-CFR.pdf
Have a nice day!
^Joshua
