A:AnswerHi Olatech,
We understand how you feel regarding this fridge. We are here to help you with it.
We recommend checking the resources below for steps to take when the fridge is not cooling. Please watch the video and kindly clok on the embedded words for more details.
Refrigerator or freezer is not cooling at all:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147358288), and it will help our team pull up your information.
^Rodel
A:AnswerNO, Jackie, the fridge has some accent gray color. please see the appliance actual color scheme on the official product page link below.
https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-french-door-refrigerator-29-cu-ft-with-autofill-water-pitcher-in-white-glass-rf29bb820012aa/
Have a great day.
^Charles
A:AnswerI don’t have an exact answer, but I do think that it depends upon a couple of variables:
number one the quality of the water in your area number two the frequency of use in your household
number three your taste preferences and number four the manufacturers recommendations
A:AnswerHi Lani,
We are happy to answer your question about the compatible water filter.
The compatible water filter for this Samsung refrigerator model is HAF-QIN. I have shared the Samsung link below for the water filter.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/
Leo
A:AnswerHi Sylvia,
Yes, the ice maker can be left enabled while the autofill water pitcher is disabled. I have shared this model's user manual link below. Please turn to page 40 for steps to disable or enable the autofill water pitcher.
https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146872434 to help our team pull up your information.
Leo
A:AnswerGreetings!
No, the middle shelf is one continuous shelf where the half-right side of it is foldable. The foldable slide-in shelf is designed to accommodate taller/larger containers.
Leo
A:AnswerGreeting LisaC,
NO, This is an excellent suggestion of having an instant hot water option; let us go ahead and provide our engineers with your excellent suggestion and see if it would be an option in the next models.
Have a great day.
^Charles
A:AnswerHi Frig,
Please see the "Remove the glass on the vegetable or crisper drawers" section, watch the full video, follow the steps, and click the hyperlinks for further help.
Samsung refrigerator shelf/drawer removal and cleaning guide.
https://www.samsung.com/us/support/answer/ANS00063107/
Have a great day.
^Aloe
A:AnswerDear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
A:AnswerTo replace the water filters on the pitcher and the water dispenser of the Samsung Bespoke 29 cu. ft. French Door with AutoFill Pitcher in Stainless Steel, you will need to purchase the following filters:
Pitcher water filter: DA29-00020B
Dispenser water filter: DA29-00020A
You can purchase these filters from Samsung's website, from a Samsung authorized retailer, or from a third-party retailer.
Here are the steps to replace the pitcher water filter:
Remove the pitcher from the refrigerator.
Open the pitcher lid.
Push the tab down to release the old filter.
Insert the new filter into the pitcher.
Close the pitcher lid.
Place the pitcher back in the refrigerator.
Here are the steps to replace the dispenser water filter:
Open the refrigerator door.
Locate the dispenser water filter cover.
Remove the dispenser water filter cover.
Turn the old filter counterclockwise to remove it.
Insert the new filter clockwise until it stops.
Replace the dispenser water filter cover.
Close the refrigerator door.
Once you have replaced both filters, run the water dispenser for a few minutes to flush out any air bubbles. Then, you can start using the filtered water.
It is recommended to replace the pitcher water filter every 2 months and the dispenser water filter every 6 months. However, you may need to replace the filters more often if you have hard water or if you use the filtered water frequently.
A:AnswerThe crispers in the Samsung Bespoke RF29BB8600QL are 15.0”-16.0” wide and 13.0”-14.9” deep. The width of the crispers may vary depending on the model of the refrigerator.
The crispers are designed to keep fruits and vegetables fresh by maintaining a high humidity level. They also have a divider that you can use to separate different types of fruits and vegetables.
To clean the crispers, you can remove them from the refrigerator and wash them with warm, soapy water. You can also use a mild bleach solution to disinfect the crispers.
A:AnswerNo, you do not have to use a water filter in your refrigerator. However, there are some benefits to using a water filter.
Improved taste: A water filter can remove impurities from the water, which can improve the taste of the water.
Reduced sediment: A water filter can also remove sediment from the water, which can help to prevent the build-up of minerals and sediment in the ice maker and water dispenser.
Healthier water: A water filter can remove harmful contaminants from the water, which can improve the overall healthfulness of the water.
A:AnswerThe app you need for your Samsung Bespoke refrigerator is the SmartThings app. You can download the SmartThings app from the Google Play Store or the Apple App Store.
Once you have downloaded the SmartThings app, you can follow these steps to connect your refrigerator to the app:
Open the SmartThings app and create an account.
Tap on the + icon in the top left corner of the screen.
Select "Add Device".
Select "Refrigerator".
Select "Samsung".
Follow the on-screen instructions to connect your refrigerator to the app.
Once your refrigerator is connected to the SmartThings app, you can use the app to control the refrigerator remotely. You can also use the app to get notifications about the status of your refrigerator, such as when the ice maker is running low or when the door is left open.
A:AnswerThe dimensions of the Samsung Bespoke RF29BB8600QL are:
Height: 70 inches (177.8 cm)
Width: 35.75 inches (90.8 cm)
Depth: 29.375 inches (74.7 cm)
The dimensions may vary depending on the specific model of the refrigerator.
Here is a some other dimensions of some other popular Samsung Bespoke refrigerator models:
Model Height Width Depth
RF27T5501SR 69.5 inches (176.5 cm) 35.75 inches (90.8 cm) 29.375 inches (74.7 cm)
RF29A9671SR 73 inches (185.4 cm) 36 inches (91.4 cm) 28.75 inches (73.0 cm)
RF23A9675SR 69.5 inches (176.5 cm) 36 inches (91.4 cm) 28.75 inches (73.0 cm)
When choosing a refrigerator, it is important to measure the space where you want to put it to make sure that it will fit. You should also consider the size of your family and how much food you need to store.
I hope this helps!
A:AnswerThe freezer in the Samsung Bespoke RF29BB8600QL is 9.0 cu.ft. and the FlexZone drawer is 3.1 cu.ft. The FlexZone drawer can be used as a refrigerator or a freezer, depending on your needs.
The freezer has four shelves and two drawers. The shelves are adjustable, so you can customize the space to fit your needs. The drawers are designed to keep frozen food organized and easy to find.
The FlexZone drawer has three different settings: refrigerator, soft freeze, and ice cream. The refrigerator setting is for storing fresh food. The soft freeze setting is for storing food that needs to be frozen but not frozen solid, such as ice cream. The ice cream setting is for storing ice cream and other frozen desserts.
The FlexZone drawer is a versatile storage space that can be used to store a variety of food items. It is a great option for people who need extra storage space in their refrigerator.
Here is dimensions of the freezer and FlexZone drawer in the Samsung Bespoke RF29BB8600QL:
Compartment Dimensions
Freezer 23.5" W x 17.5" D x 22.5" H
FlexZone drawer 15.0" W x 13.0" D x 12.0" H
A:AnswerThe minimum opening you need to be able to bring the Samsung Bespoke RF29BB8600QL into your kitchen is 33.5 inches (85.1 cm) wide, 60 inches (152.4 cm) high, and 29.375 inches (74.7 cm) deep.
The width of the opening is the most important measurement, as the refrigerator is wider than it is tall or deep. You will also need to make sure that the opening is clear of any obstacles, such as furniture or walls.
If the opening is not large enough, you may need to remove the doors from the refrigerator to make it fit. You can then reinstall the doors once the refrigerator is in place.
Here are some tips for getting the refrigerator through the opening:
Have someone help you. It is much easier to move a refrigerator with two people.
Tilt the refrigerator back slightly. This will make it easier to slide through the opening.
Use a furniture dolly. A furniture dolly can help you move the refrigerator more easily.
Be careful not to scratch the refrigerator. Use a blanket or towel to protect the refrigerator from damage.
A:AnswerOur walls leaves us a space of 39" width and extends out 30". We have no problem opening the doors as we purchased the large size model (actually less expensive than the smaller one) which extends far enough out so as to not interfere with the doors opening. Try moving the fridge out a little.
