What is meant by "open box". Are there blemishes or other problems with the product Is there still a warranty included? Thank you null

Question

Samsung · Accepted Answer

Hi CICI,

We appreciate your question about the "Open Box" and whether a warranty is included or not with this Samsung refrigerator model.

Open Box means the product has been opened and returned by a customer and is in good working order and includes accessories, manual, etc.

Open-box products include Samsung's full manufacturer's service warranty (parts and labor).

I have shared the user manual link below for this Samsung refrigerator model. Please turn to page 37 for the limited warranty coverage.

https://downloadcenter.samsung.com/content/UM/202209/20220930155624284/FDR_RF8000B_SG_DA68-04540A-00_EN_MES_CFR.pdf

Leo

Superior · Answer

That would be a question for the sales rep. An open box may, or may not have blemishes; depends on if it were returned or showroom model. They do warrant the item as if were new.

“What is meant by "open box". Are there blemishes or other problems with the product Is there still a warranty included? Thank you”

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