Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Questions & Answers

Your price for this item is $1,699.99
Clearance
The comparable value price is $2,429.99
Page Showing 1-19 of 19 questions
  • QuestionAre the drawer and doors removable for a tight fit through the front door ?

    Asked by Anonymous.

    • Answer Yes, the doors and freezer drawer is removable. That is how I was able to get mine through the door.

      Answered by JuanM

  • QuestionWhat is meant by "open box". Are there blemishes or other problems with the product Is there still a warranty included? Thank you

    Asked by CICI.

    • Answer Hi CICI, We appreciate your question about the "Open Box" and whether a warranty is included or not with this Samsung refrigerator model. Open Box means the product has been opened and returned by a customer and is in good working order and includes accessories, manual, etc. Open-box products include Samsung's full manufacturer's service warranty (parts and labor). I have shared the user manual link below for this Samsung refrigerator model. Please turn to page 37 for the limited warranty coverage. https://downloadcenter.samsung.com/content/UM/202209/20220930155624284/FDR_RF8000B_SG_DA68-04540A-00_EN_MES_CFR.pdf Leo

      Answered by Samsung

  • QuestionCan the ice bins be removed for cleaning?

    Asked by Mars12.

    • Answer Yes, the icebins can be easily removed for cleaning.

      Answered by NonelleD

  • QuestionCan the autofill pitcher be turned off and removed?

    Asked by Anonymous.

    • Answer Hi there, Yes, the water pitcher can be turned off and removed. You may try contacting a qualified technician for its removal. Below is a guide to properly turn off the AutoFill pitcher. To change the settings of the AutoFill Pitcher, press O until the On / Off indicator on the AutoFill Pitcher blinks. When the On / Off indicator on the AutoFill Pitcher blinks, click < to set to AutoFill Pitcher On. When the On / Off indicator on the AutoFill Pitcher blinks, click > to set to AutoFill Pitcher Off Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionWHERE IS THE ICE DISPENSER

    Asked by Anonymous.

    • Answer Hello there, No, this fridge does not have an ice dispenser; it only has an ice maker located in the freezer drawer. Please refer to your user manual for the image of the location of the ice maker. Turn to page 17, "10 Icemaker." User Manual https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf Have a great day. ^Camille

      Answered by Samsung

  • QuestionIs the water pitcher bpa free?

    Asked by Bespoke.

    • Answer Hi there, Yes, the Autofill pitcher of this refrigerator model is BPA-free. Have a great day, -Ernest-

      Answered by Samsung

  • QuestionIs there a place to fill up a water bottle? If you remove the pitcher, can you dispense cold water into a bottle?

    Asked by Annie.

    • Answer Hi Annie, No, the beverage center is designed to work specifically with the Autofill pitcher. The pitcher will not fill unless the pitcher is correctly assembled and installed. Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionCan the panels be completely removed and have cabinet doors attached for a seemless kitchen look?

    Asked by Taylor.

    • Answer Hi Taylor, No, this Bespoke refrigerator is specifically designed to be used with its designated panels only. By clicking the link below, which takes you to the Bespoke Design Studio, you can match and customize panels for a set of complementary colors and create fridge panels that reflect your personal style. Bespoke Design Studio: https://www.samsung.com/us/refrigerators/bespoke/design-studio/ Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionI have the “White Glass” panels. Can I use it as a dry erase board?

    Asked by Ken.

    • Answer Hi Ken, We strongly suggest not writing anything on the glass panels to prevent any scratches. Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionI purchased the White Glass version. Are there options to change the veneer to another color?

    Asked by Doug.

    • Answer Yes, Best Buy has a catalogue of Samsung panels in many different colors for this refrigerator. We ordered the top panels in a Sea Green and the bottom panel in Black, to go with our kitchen decor. The frig arrive with the off-white panels installed and the other three panels separately.

      Answered by AcornFoto

  • Questiondoes it have a water dispenser where I could fill my cup?

    Asked by Davey.

    • Answer Hi and yes. Inside it has a pitcher that fills with water. And you can pour it whenever you want. For about a month we had a different Samsung fridge where the ice and water dispenser was outside the fridge. We like this one better because it uses hardly any space inside the fridge. The ones with the dispenser outside use a lot of space inside the fridge.

      Answered by PiperHill

  • QuestionCan I fill a water bottle at the picture filler inside the fridge?

    Asked by Water.

    • Answer Hi there, No, because the fridge's autofill feature is designed to work with the autofill pitcher. Have a great day! ^Aloe

      Answered by Samsung

  • QuestionI purchased my Samsung Bespoke 30 Cubit refrigerator in Dec 22 but in March 2023, I opened my freezer and it looked like it snowed inside and today, 4/7/23, the freezer is warm and I have ice cream melting. Is there something that I missed setting up?

    Asked by KimzComment.

    • Answer Greetings! We are here to help you with the temperature of the freezer on this Samsung refrigerator model. I have shared several related Samsung videos and links that will guide you on what steps to take. My Samsung refrigerator is not cool enough: https://www.youtube.com/watch?v=FiAGtKdGHPA What to do if your refrigerator is not cooling: https://www.youtube.com/watch?v=ogwmuhLH4G4 My Samsung refrigerator is too cold: https://www.youtube.com/watch?v=40o6rKjU9UM Cooling issues with Samsung refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#items-freezing-in-the-fridge-compartment: Refrigerator, Freezer, or FlexZone is not cooling enough: https://www.samsung.com/us/support/troubleshooting/TSG01001029/ Samsung freezer is too cold: https://www.samsung.com/us/support/troubleshooting/TSG01109866/ You may visit this model's user manual shared below for additional steps to take. Turn to page 64. https://downloadcenter.samsung.com/content/UM/202212/20221216131604539/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145651682 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionAre the doors to the 30 cubic foot fridge and freezer able to be removed to fit it in our front door? What is the depth dimension with the doors removed?

    Asked by Anonymous.

    • Answer Not positive but I know can change out panels of the doors so those can be removed .When mine installed was a tight fit but they did wonderful and removed my front door and replaced it when refrigerator was in …. Enjoy if you decide to get yours I’m very pleased and love mine

      Answered by Suzy

  • QuestionAre the panel on all models of the bespoke refrigerators customizable?

    Asked by Kitikat62.

    • Answer The shelving is configurable

      Answered by Superior

  • QuestionIs the glass panel version still magnetic?

    Asked by Superbeagle4.

    • Answer Glad you asked, Superbeagle4. Glass panels are not magnetic, but the sides are. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145068853) to help our team pull up your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionI've read that this unit has inconsistent temps in the refrigerator section, sometimes warming to 39 degrees. has anyone had that problem?

    Asked by bespoke.

    • Answer Greetings! We appreciate your question about the refrigerator's capacity to keep it cool in the fridge area. The refrigerator is equipped with twin cooling plus. This model uses two evaporators and two fans to maintain the refrigerator and the freezer compartments completely independent of each other. This allows you to control the temperature of both the refrigerator and the freezer, so it should give you an inconsistent temperature. If you happen to be experiencing issues with cooling with this model, I have shared a Samsung link below that can help. Refrigerator, Freezer, or FlexZone is not cooling enough: https://www.samsung.com/us/support/troubleshooting/TSG01001029/ Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144954281 and it will help our team pull up your information. Leo

      Answered by Samsung

  • QuestionIs the ice maker portion removable so that section is usable storage?

    Asked by Bubbalooch.

    • Answer Hi Bubbalooch, We appreciate your question about the ice maker if it can be removed for more space in the freezer. The ice maker can't be removed to accommodate more space in the freezer. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144882118 and it will help our team pull up your information. Leo

      Answered by Samsung

  • QuestionI read somewhere that the stainless model does not have the option of switching panels, that the stainless panels are permanent. Can anyone with the stainless model confirm/deny? Thanks!

    Asked by na.

    • Answer Yes, you can switch them I bought the stainless steel model and got free panels with Samsung so I can switch them out.

      Answered by Chris