Questions & Answers

29 Questions & 22 Answers
1-10 of 29 Questions

OR

  • Question
    I do not know much about sound bars? What is the difference between a 2.1 channel and a 4/1 channel? Thanks   (1 Answer)

    By Kathy October 30, 2016.

    Answers
    • Best 
      Answer

      The difference is the amount of speakers the units can make use of.

      By CommunityAnswer October 30, 2016.

    • Question
      What are the dimensions of the subwoofer   (2 Answers)

      By Sastry November 6, 2016.

      Answers
      • Best 
        Answer

        subwoofer dimensions 18 inches x 13 inches x 6 inches

        By PowerTouchShaver January 23, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Is this soundbar wifi multiroom? Samsung 7500 curved.   (1 Answer)

      By Micoolk June 15, 2017.

      Answers
      • Best 
        Answer

        Hi, Micoolk, yes this soundbar is compatible with the Multiroom App. ^Rosi

        By MrSamsung June 16, 2017.

        • Samsung Representative
    • Question
      The Samsung 8500 has two possible leg positions. I am using the interior leg positions for my 65" 8500 due to the size of my tv stand. Will the soundbar still fit in between these iegs?   (1 Answer)

      By Tom January 15, 2017.

      Answers
      • Answer

        I don't have my TV on its Stands, but I believe it will fit. Tho one bad thing with the Surrond Sound with this model you have to use Wi-Fi to connect (I have a pair of Samsung R3), it keeps reseting (the Sound Bar loses WiFi signal) and I'm constantly going to my TV setting to bring the Surrond sound back (the signal comes back and my router is less than 20 feet away). I don't know if the Model I have is defected.

        By JJSamsung64 January 15, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Can you wall mount this without a TV attached? For example, keep the TV on the Entertainment Center and then wall mount just the sound bar? I can't seem to get a clear answer on if this is possible without extra metal from the mount showing.   (1 Answer)

      By Daxton December 3, 2016.

      Answers
      • Answer

        Yes it can be mounted as a stand alone unit.

        By Polo1 June 17, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Does this sound bar come with a bracket to hang it from the TV   (1 Answer)

      Answers
      • Answer

        This sound bar comes with a bracket to mount it on the wall.

        By CommunityAnswer November 30, 2016.

      • Question
        What one sounds better the 8.1 Channel or the 4.1 i want the best sound i can buy and this Soundbar comes in 4.1 or 8.1   (0 Answers)

        By uneek1ne November 28, 2016.

      • Question
        Mine makes a weird electronic noise every now and again for no rhyme or reason. Geek squad know why?   (2 Answers)

        By Anonymous November 27, 2016.

        Answers
        • Answer

          NO. . It doesn't make an electronic noise. [yet anyway] . But....The words don't match lip movement most of the time.

          By Anonymous November 28, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Does the one with amplyfier sound better ? Why does it cost so much ? Does this 1 have the amplyfier ?   (0 Answers)

        By supercat November 25, 2016.

      • Question
        hello i got samsung tv un55-6500 which one i can buy to fit it please   (0 Answers)

        By Anonymous November 20, 2016.

      Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions