A:AnswerThanks for asking, 33467! I'm providing this link (https://bit.ly/3ec2fwk) to the user manual to help with this. Pages 18-20 have detailed information about the location and spacing requirements for installation. ^Jecca
A:AnswerHarry, the Samsung rep is incorrect. The specs in the manual show up to 1150W power usage with “washing and heating”; specs on their website show built in heater.
You can also tell because of the “Sanitize” function which internally heats the water up to a comfortable 65C for Sanitizing, and maintains this temperature with a heater.
A:AnswerHello Nikita! The height of the washer and dryer stacked together is 78.5 in. (1994 mm). I am including a link to the user manual on page 20 to support your concerns (https://bit.ly/3cwFIHw). Thank you for being a Samsung customer! ^Lena
A:AnswerHello! The "SE" error code indicates a no drain error meaning that water is not draining from the washer at the correct speed (or at all). Here is a troubleshooting guide to help resolve the issue (https://bit.ly/305wbF5). Thank you for choosing Samsung for your home! ^Lena
A:AnswerHello! Samsung recommends a standpipe 18 in. (460 mm) high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose. I am including a link to the user manual (https://bit.ly/39XZURQ) on page 24 to support your concerns on the drain hose. Thank you for choosing Samsung! ^Lena
