A:AnswerHarry, the Samsung rep is incorrect. The specs in the manual show up to 1150W power usage with “washing and heating”; specs on their website show built in heater.
You can also tell because of the “Sanitize” function which internally heats the water up to a comfortable 65C for Sanitizing, and maintains this temperature with a heater.
A:AnswerHello Nikita! The height of the washer and dryer stacked together is 78.5 in. (1994 mm). I am including a link to the user manual on page 20 to support your concerns (https://bit.ly/3cwFIHw). Thank you for being a Samsung customer! ^Lena
A:AnswerHello! The "SE" error code indicates a no drain error meaning that water is not draining from the washer at the correct speed (or at all). Here is a troubleshooting guide to help resolve the issue (https://bit.ly/305wbF5). Thank you for choosing Samsung for your home! ^Lena
A:AnswerHello! Samsung recommends a standpipe 18 in. (460 mm) high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose. I am including a link to the user manual (https://bit.ly/39XZURQ) on page 24 to support your concerns on the drain hose. Thank you for choosing Samsung! ^Lena
A:AnswerHi dee,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 4.5 cu. ft. High Efficiency Stackable Front Load Washer with Steam - Champagne.
Yes, you can stop a cycle midway. What you need to do is press the start/pause button on the control panel.
I have included the user manual link below. Please click on the link and turn to pages 31 - 33 for the complete operations of the washer.
https://downloadcenter.samsung.com/content/UM/202106/20210608085028428/WF6100RSEHC_DC68-04006P-00_EN-CFR-MES_R.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144299266
Leo